orizaba

My computer has 3 HDDs: Disk 2 (1TB) with 4 partitions: C, D, E, F Disk 1 (2TB) with 3 partitions: G, H, J Disk 0 (2TB) with 1 only partition: K XP and PTE (and other programs) installed in "C". My PTE project now running on "E" from clean. When problems started it was running on "K". Problems continue on "E". - DG - What, or how, could be a WNSOFT computer? I think that "D" reference reports to my computer (user's computer). - potwnc - In "D", no directory at all called Wnsoft neither nothing related to PTE. Amazing! With my project running, Task Manager Processes only show 1 "PicturesToExe.exe" (not PicturesToExe.exe *32) What kind of problem could be with my XP ("putting" some PTE files in an invisible local in "D")? - Tom - When working in my project I save as it several times a day. Now I am in "version" PTE 543-2.pte, meaning "Part 2 (after splitting), 542 previous savings as". So, project name is always changing. Anyhow, I will try to see about these wptypes.pas error message in older forum postings. - nobeefstu - Today I opened a support ticket in PTE SUPPORT and I sent link to download my PTE project, Part 2, and some thumbnails of error messages over my frozen project. I asked them to go to this topic/thread and take good noticed of what I am saying from day one, instead of asking questions which may be already answered. Yes, if PTE has a project debugging tool, this could be nice and quick. Let us see what happens in the next 24-48 hours! By my side, working on solutions you suggested, it's too much hard and anoying... and at this moment I am not in the mood, on the contrary. Since more than 3 weeks that I can not work in peace in my project. Too much! - Gary - You refer that your error came when trying to save the EXE file over the existing EXE file. If I understand, such EXE file is the executable file, is it? Point is that I never produced any EXE file of my project, I only am saving as successive ".pte" files. So, may be your situation does not apply to my case. What was I doing when first crash occured? It was, of course, before spliting the project into Part 1 and actual Part 2. Part 1 is most complex (I have saved it and already made final mp4 file). Part 2 is not so much complex, so I splited here. But, before spliting, I mean, before errors started, one day I added 1 more picture somewhere in Part 2. A JPG picture, 2,38MB, big format (see former posts). Problems started. I have already changed such picture several times from new (I am now in version 5) but problems continue. I "refuse" to resize this picture or low down the JPG quality. I need it as it is. - LAST MINUTE - Using O&A, I just removed such big picture from my project and tried to run the project. Freeze and crash at once! First, came the old OUT OF MEMORY ERROR, then a new one (thumbnail attached). Thanks very much to all of you for giving me your time and thoughts. Jose

Just installed PTE 7.5 from new. Another error message show, while running my project: APPlication Error Exception EoutOfMemory in module PicturesToExe.exe at 000A305B This time, no reason for an Out of Memory problem, I think, as I had run the project several times in the timeline and didn't add nothing. In any case, v7.5 seems to show more difficulties to run the project than v7.0.7. This situation is turning quite impossible to deal with. If this was my very first PTE trial, PTE had already been in the recycle bin forever. But I hope to recover my confidence...

Today, a new Error message, after the first one concerning the "562 line": PicturesToExe Access violation at address 006620C4 in module "PicturesToExe.exe" Read of address 00000000 I tried to send a link to Igor but he can not receive more private messages. I hope Igor can see this.

Yes, I've tested it with actual 7.5 and problem still exists. A detail: running the project in v7.5, I noticed that some (at least, one or two) photos show with small differences in terms of framing, I mean, as if a different zoom has been applied, which was not the case. Very misterious! Yes, may be the project file got corrupted. If it is the case, is it possible to locate the corruption in order to fix it? What is the solution in such cases? I don't consider v7.0.7 a thing of the past. On the contrary, new v7.5, as I see in the Forum, still is not 100% reliable, as is normal. Thanks for your time.

Thanks Jill, it's exactly this, I've forgotten.

No, my PTE 7.0.7 is installed in "C", as usual. In "K" I have everything related to my project, folder by folder, and one only folder containing saved PTEs, audio (mp3), and all JPG pictures and PTE converted movies which ara part of project. And I have already re-installed 7.0.7 from new several times. This is not understandable! Do you know how can we see the "list" of "orders" which constitue the PTE project? I think that some years ago I could see it, now I can not remember.

Windows XP SP3 32-bit 4 GB RAM Clean Registry Defragmented HDDs No virus, no malware PTE 7.0.7 Minimized video card usage Working on HDD "K" More than once PTE freezes and a message comes: PTE Unhandled Exception at "TPteEngine" Disposing (D:\Wnsoft\PicturesToExe\PTE\WnLib\Win32\wpTypes.pas, line 562) I think it refers to HDD "D". Point is that HDD "D" is a physical different disk from HDD "K" where I am making my PTE project. In HDD "D" I have nothing related to PTE or my project, not even to any other PTE project. So, why something is going wrong with HDD "D" in order to freeze my actual PTE project in "K"? How and why PTE "gets in touch" with "D"? I remember that there is a way in PTE to see all the project line by line. I tried to find such mode but I couldn't. The idea was to find such line 562, but I couldn't. Concerning the OUT OF MEMORY past problem, I splitted my project into pieces and am working now almost slide by slide. Much annoying! Anyhow, I succeed working for 30 minute's periods, than FREEZE, REBOOT, start again, and so on... No way! Someone has an idea what is going on? Thanks, Jose

Another member, today, in another thread, found himself in the same OUT OF MEMORY situation with his PTE 7.5 on Win7 64-bit, so I understood. Suggested solution was to split his project in smaller parts. That's what I am doing, but each time I do it I can't avoid to claim against this 32-bit PTE version. I think that Igor and his team, despite beeing the brilliant authors of this fantastic and unique software, still didn't really get the enormous potentialities of PTE. Because, it's my opinion, if they would, the native 64-bit version would be already under way. This would be a must since FULL HD video got generalized, years ago. So, I even think that "PTE video version" could be the moment to develop it under 64-bit. Let us wait for better news.

Hi Lin, For sure I am not a "purist" and I am very much missing a 64-bit native PTE! What do you think on that (besides that Igor and his team are producing the very best slideshow software ever)? Regards, Jose

Thanks Igor, not enough memory yet. But never mind, as I said above I already overpassed this problem keeping my "limits" untouched and still working in my XP 32-bit. In the meantime, let us wait for PTE native 64-bit, avoiding tricky solutions and giving PTE all its well worthy freedom. You are keeping a Pitbul in a Caniche case... Regards, Jose

Peter, You are "almost" right! You only missed that I created a Dual Boot (XP 32-bit and WIN7 64-bit). Besides, I increased RAM from 4GB to 16GB. So, as you said, "... that limit would be in PTE." Correct, the limit is in PTE because it is a native 32-bit software. Another point: in my opinion, "push the limits" is what makes the difference! No more comments on this... You are right: working on WIN7 64-bit, PTE shows a more bad behavor. Reason is that WIN7 64-bit eats more RAM than XP 32-bit, so PTE limits go down. I verified this. Final thought: it is amazing that PTE still is a 32-bit native program! I am the first to confirm that PTE is the best! But, in my opinion, it's no worth to invent such astonishing capabilities of PTE, if it only can work in a system which offers such strong limitations, as 32-bit offers. I only faced it now, not before, I've never worried on this. By the way: I found a way to over ride such limits... And I am going on pushing...! May be my project will be ready for Christmas... Reduce the requirements as a short term solution? Never! Thanks for your thoughts and best regards, Jose

Xaver, How could I come to my conclusions? I tell you: loosing my money and patience! Because I asked Igor, yesterday, if my "solution" (installing PTE on WIN 7 64-bit) was reasonable, and had no reply at all. Anyhow, afterall, my conclusions are correct, no? Concerning the "portal": Is it not? Please note that it was Igor who replied to my first post, and I am replying to him. Is it forbiden? By the way, just one of my recent conclusions: PTE is very, very good indeed... Not for projects a little bit more complex. And this should be clearly announced in specifications. In fact, in case we push a little bit harder... CRASH is the result. Anyhow, I insist, I don't know better than PTE, I only regret that it is not a 64-bit program in order that more than 2GB memory can be used. Regards, Jose

Igor, Problem seems more serious than I thought. PTE 7.0.7 is crashing and crashing, always OUT OF MEMORY, and it is impossible to edit anything. 100% inoperational. PTE is not a native 64-bit program, it only runs in 64-bit systems but with all limitations of 32-bit systems (mainly 2 GB memory possible). That was my above question: Is PTE 7.0.7 really prepared and configured to 64-bit, or only "adapted"...? to which you didn't reply. By the way, you didn't send neither an email address in order that I can send you the backup-zip you asked for. In this meantime, because I intended to finish my project for Christmas, as you didn't inform me of the really situation, I spent a lot of money installing Windows 7 Ultimate 64-bit, and increasing my RAM memory from 4 GB to 16 GB. That was the "solution" I asked you if it was reasonable. As I can now conclude, it was tottaly unreasonable. Bad support! I thought that new version 7.5 (Beta 14, I suppose) could "solve" the situation and I installed and run it. What a disapointment! Still a native 32-bit program! So, my Christmas project finishes here. I regret very much that PTE, beeing the best I could find to make super-quality slideshows, couldn't see that actual systems demand more program's performance (64-bit), and I also regret that PTE doesn't clarify that its 64-bit running possibility does not correspond to specifications of a 64-bit operating system. Today, PTE made my day! Regards, Jose

Igor, I am now uploading to GOOGLE DRIVE a Backup-Zip of my project. It is 1,1 GB. This backup is project as actualy is running in Windows XP SP3 32-bit. In these 2 days I installed a DUAL BOOT with Windows 7 Ultimate, 64-bit, in which I installed PTE 7.0.7. I must say that I am not very happy... I only run my project once (fullscreen), and I could see some "flickerings" on more "dificult" parts, which I didn't expect to see (same as XP). Anyhow, when slide 36 came, system didn't crash. This is positive. My surprise was when came slide 38: fade-in transition to a single photo (JPEG with only 2,85MB) starting with a big and slow zoom-out. PTE crashed, everything crashed, and I had to reset the computer, no way with Task Manager. May be the reason is the photo to be 5616x3159 pixel (from RAW HD), and I need it because zoom out starts from a big close up. Of course, I could downsize the photo to 1920x1080, but close up would be bad quality. And I found it very strange because PTE in Windows XP does not put any problem, photo runs smooth and clean. Why this happens in Windows 7 64-bit? Is PTE 7.0.7 really prepared and configured to 64-bit, or only "adapted"...? Another point: I am also uploading 2 snapshots of same slide, one running in XP, the other in WIN7. In WIN7, spaces between words of the text got longer, and text runs out of the "paper". Do you have any explanation for this? How will come out final MP4 file which I will make? Please, let me know a private email address to send you the links for backup and snapshots. Regards, Jose

Hi, Igor and Peter, Yes, Peter, that's exactly this. PTE reached 2GB authorized by XP 32 bit to run any program! In this meantime I asked to my "computer advisors" and they confirmed it. So, no solution inside XP 32 bit. Yes, Igor, I will send you a ZIP archive as soon as possible. I understood that you said that PTE loads about 3 copies of "samething" to run different components (slide list, mini player and O&A) and this may explain why 2GB are reached if project is a little bit more complex. As you said, this should be optimized!!! I never imagined... After asking my "computer advisors", as said before, I will try NOW to get around this situation: - Keep XP as it is (installed on "C" drive) - Create a DUAL BOOT system (XP and WINDOWS 7) - Install WINDOWS 7 in another HDD "E", which I have available and clean. - In WINDOWS 7 I will only install PTE 7.0.7 - In XP, all my other programs will remain installed as they are. - In XP I will continue to edit and prepare all my slides, movies, etc., etc., using my actual editing software as it is now. When components (files) are ready to go to PTE, I will do it in WINDOWS 7, and edit them there, where there is no memory usage limitation. - A little bit more complicated, but better than "remake" my project which will increase complexity from mow on...! - All this because I do not want to "replace" XP by WINDOWS 7, because I would have to install from new all my software, and configure it as it is, which would take about 2 or 3 weeks... and I am trying to have my project ready for Christmas...! Impossible, such replacement! Do you think this reasonable? Thanks, Jose

Thanks Igor. I checked PTE in Task Manager, playing from start in the timeline: 1 - Stabilized, after opened ..... CPU=00 Mem Usage= 316124 K 2 - Average till slide #30 ......... CPU=30 Mem Usage= 500000 K 3 - Slide #31 ......................... CPU=37 Mem Usage= 918240 K 4 - Slide #33 ......................... CPU=39 Mem Usage= 1121504 K 5 - Slide #35 ......................... CPU=35 Mem Usage= 1422536 K 6 - Slide #36 ......................... CPU=85 Mem Usage= 1503960 K 7 - Slide #37 ......................... CPU=50 Mem Usage= 1364928 K Etc.. While playing from timeline for this test, first thing in the morning (cool computer), PTE didn't crash! Immediatly after, I opened Slide 36 in O&A. At once, CPU=44 Mem Usage= 1924608 K and CRASHED! As you said, may be Memory Usage overpassed 2G when O&A opened (not even playing, because crashed at once). How many big PNG files? Lots... But I need them because of transparency. Anyhow: why did PTE played ok from timeline, and only crashed in O&A? Is this 2G maximum a limitation of PTE or a limitation of Windows XP? How can I send you a file with my Slide #36 only, as it is now? Thanks, Jose

Big problem! PTE 7.0.7 Windows XP SP3 100% updated Processor Intel Core i5-750 2,67 GHz 3,24 GB RAM ATI RADEON HD5770 1GB HDD (2 TB) 100% clean and 100% defragmented Preparing a project (now with 13 minutes from start), actualy working on slide 39. Project is 16x9, movies are HD 1920x1080, slides (JPEG) are about 3 MB each, lots of PNG files (1920x1080), etc.. Without explanation, when playing either from timeline, O&A or fullscreen, PTE started to crash when reaching slide 36. Never happened during hundreds of plays before. Error: OUT OF MEMORY. Slide 36 is 57,740 sec, and is very complex: lots of graphics, lots of movies (all converted in PTE converter), lots of pictures, lots of animations and fadings, etc.. What is the meaning of OUT OF MEMORY? Mainly because I didn't add nothing recently to slide 36. As I said I am already working on slide 39. Is it a restriction of PTE? Is it a problem with some of my memory elements which may have "crashed"? Thanks for your suggestions.

No, in my case I can make normal fullscreen previews of slide 37 either from O&A or timeline, beeing the cursor/arrow exactly over the start point of slide 37.

PTE 7.0.7 Timeline: music stops exactly at the end of slide 36. There is a next slide, 37, where there is no music at all. "O&A": clicking PLAY when arrow is at zero seconds, nothing moves. Keeping the PLAY button "active" and draging the arrow a few miliseconds forward, everything starts moving, 100% normal. Is this situation normal? I mean, no music no play (only in O&A)? In case it is normal, it is most inconvenient, as I can not edit slide 37 (I mean, I can not check the edited work) from the very start point, before I use an "extended" music in the timeline. Thanks.

Thanks Peter. Yes, it could be but... my "slide" is already a very complex slide and the blinking object is only about 1/20 of the total objects where lots of them are moving! So, I think I can not go this way. Thanks Jean-Cyprien. Yes, this might be the possible solution but I do not know how to build a gif file. Could you help? Jose PS: I just made it with GIMP 2.8 and it is great! Thanks.

PTE 7.0.5 In "Objects and Animation" is it possible to repeat "key frames groups, including all data" along the time line? Example: - Slide is 1 minute long - Along this time I want to make blink an object each 0,5 second - So, I have to create 120 key frames - First key frame is Opacity=0, next one is Opacity=100, and so on till the end - I am thinking to create a group of 12 key frames (for example) and repeat it (a sort of copy/paste) 10 times along the timeline - Is this possible? Or any other way to minimize the work? Thanks, Jose

Thanks to Lin, Xaver and Peter for all your help. That's what I suspected: PTE doesn't allow nested mask containers! I just wondered what was that "add mask" for, but Xaver's snapshot cleared everything. Best regards, Jose

Thanks Peter (and Xaver for the theory of masking, which I think I understood). Concerning Peter's sugestion, I made your little test and everything worked, no surprise. Problem is that your test is about one masked object inside one main image, ok? My situation, as told before, is to include one masked object inside another masked object. Furthermore, your test does not use the mentioned "Add mask" function. So, what I must learn is how to use such "Add mask" function which only shows as a child of a Mask Container. However, in this meantime, trying and trying, I succeeded to have what I want, despite I used several Mask Containers, but NOT childs of each other, so, NOT using the "Add Mask" function. I would ask what is this function for? Regards, Jose

Please, help. I never could work with this feature: Add Mask to a Mask Container (in O&A). I think that this feature is to include a masked object "A" inside another masked object "B", in order that object "A" is never bigger than object "B". What should be the correct order/sequence of both masks and both objects? Thanks

I think I didn't myself explained well. Please see attached picture of O&A (I mixed 2 shows of same O&A): - Before, I was using "Seq. inicial 08.converted" - In the meantime I prepared another version and I gave it another name (outside PTE) "Seq. inicial 09.converted" - Using "O&A Properties Video" I replaced 08 by 09 version - Inside respective Mask Container version 09 should show (as it always happens with pictures), but it does not show. Instead, version 08 keeps showing (main picture) - And "Common Name" keeps showing version 8 as well (main picture) - However, in "Properties Video", it shows version 9 (left side picture) - And "File Info" confirms that it is version 9 (right side picture)