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Igor

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  4. PTE AV Studio 11.0.13

    in General Discussion

    Posted

    PTE AV Studio 11.0.13 is available for PC and Mac

    Download: https://www.wnsoft.com/pte-av-studio/download/

    Or use Auto Update feature: Main menu > Help > Check for Free Updates

    • Fixed an issue with memory leaks on laptops with Intel Iris Xe graphics during video clip playback. This problem exists in the latest Intel graphics drivers on 12-gen and 13-gen Intel Core CPU. We’ve found an alternative solution and informed Intel engineers about this issue (PC only).
    • Mac version includes an updated EXE player for a PC.

    The installation files are the same as recent public Beta version.

    Mac users can skip this update.

  8. Suno Ai music creator

    in Equipment & Software

    Posted

    Hi,

    I found an interesting online service - Suno Ai generates music (with or without lyrics) based on your text prompt:

    https://app.suno.ai/

    They introduced improved V3 a week ago.

    Free version is allowed for non-commercial use. And the paid version generates music that belongs to you.

    • Like 2

  15. Problem with Windows Intel Core i9 laptop [SOLVED]

    in Troubleshooting

    Posted

    Hi,

    We apologize for this problem!

    Let me know exact model name of your new laptop.

    1. Try to update graphics drivers (NVIDIA) on the new laptop.

    If it didn't help:

    2. If you have access to the old laptop. Please open the same project (with 7 HD video clips) on both laptops (new and old ones).
    Click the play button to watch a preview in the  panel of the main window.

    Open the Task Manager and check memory usage for "PTE AV Studio" app on both laptops while you watching the preview.

    When you notice any freezing or defects on a picture, let me know memory usage at this moment.

    3. Create a simple test project, which contains only 3 video clips (about 3 minutes of total duration).
    Click the play to watch a preview. Do you observe any problem on the new laptop?

     

     

  17. PTE AV Player fails to open

    in Troubleshooting

    Posted

    Hi Mark,

    Thanks for these details. I really apologize for that unpleasant issue with PTE AV Player on your Mac!

    Earlier I asked you:

    3. Do you see the error, if you open manually PTE AV Player from Applications for the first time (it was not launched in the Dock). Then open .pteav or .exe show in the Open file window?

    and you replied me:

    On 3/11/2024 at 7:19 PM, Almark said:

    3. This works, much in the same way as 'Reopen' in the error message. PTE Player just doesn't;t seem to work directly from Finder as the default app by double clicking on an exe or pteav file. Strange.

    I re-read your answer. If PTE AV Player runs correctly you open it manually from Applications and then choose .pteav show file from the Open file window, it means that the most likely file association (the Player and .pteav files) is broken. But it's really unusual problem.

    1. Try to put .pteav shows into another folder on your Mac, outside system folders Documents or Desktop. A new folder in your Mac's home folder.

    2. Check the Trash Bin to and remove any old "PTE AV Players" if you find them there. It's important. Probably file assocition works for the old deleted copy of the Player? I've seen this situation once on my Mac. Then run manually the Player in Applications and after this, try again double click on a show file in the Finder.

  22. PTE AV Player fails to open

    in Troubleshooting

    Posted

    Hi Mark,

    I tried to open your show "LAVG3club.pteav" by double clicking on the file in Finder.
    Every time, PTE AV Player opened and played it correctly - no errors. Mac Mini M1 chip with macOS Sonoma 14.3.1.

    Try to reinstall PTE AV Player. Probably you have very old version?
    1. Move the Player to the trash bin.
    2. Download V11 Player from WnSoft website.
    3. Copy the Player icon to the Applications folder on your Mac.
    4. Run manually once the Player from Applications. It's important step to update file associations with the new Player.

    If the problem still exists:

    1. Do I understand rightly, that PTE AV Player fails first time when you try to open any .exe show file (or .pteav show for Mac) by double clicking this file in Finder?

    2. If you open the Sample Project in PTE, create a Show for Mac (as .pteav file), and then double click this file in Finder, do you see the error for the first time?

    3. Do you see the error, if you open manually PTE AV Player from Applications for the first time (it was not launched in the Dock). Then open .pteav or .exe show in the Open file window?

  23. Fonts other problems with PC created version opened on Mac

    in Troubleshooting

    Posted

    Mark,

    Version 10.0.14 should work correctly with custom transitions.

    Can you ask your friend to create a simple test project in V10 - just 3-5 images with different times and couple custom transitions. Then create a backup in a ZIP and transfer the project to Mac for checking. If the problem will occur again, please send me this test project (ZIP).

    Also you can advise your friend to upgrade to V10.5 - it's a free update for V10 users.

  24. Fonts other problems with PC created version opened on Mac

    in Troubleshooting

    Posted

    Hi Mark,

    The most likely PTE AV Studio were not updated on PC and/or Mac. Some old versions had issues with custom transitions.

    Times of slides and transitions should not change after moving the project between PC and Mac. I didn't hear about such problem yet.
    A possible explanation of this issue. On one computer (PC or Mac) "Show full slide duration" option is ticked in the Preferences of PTE AV Studio, and another computer doesn't have this option in the Preferences.

    I just created a test project on a PC, created a backup in a ZIP and transfered this project to a Mac. Times of slides/transitions didn't change, custom transition were shown correctly.

    You can open the .pte project file which you received from that user in Notepad. Find a field "CreationTool". For the projects saved in the latest version you can see:

    CreationTool=PTE AV Studio Pro 11.012

    If it shows v11.0.9 or earlier, it explains the problem with broken custom transitions.

    I recommend to update PTE AV Studio, open that project and check again on a PC that all transitions are correct. Then this project can be transfered to a Mac.

    P.S. We plan to find a solution for fonts to improve tranfering of projects with unique fonts to another computer.

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