Ray Groome

Just purchased a 4K TV. Would I get 4K quality from a PTE mp4 slide show if I used the corresponding resolution for the images?

Hi Igor, Thanks for your message. I have tried remaking the MP4 and using a different USB flash drive, without success. It plays well until the last few minutes when the sound starts to crackle and finally the picture disappears and the TV says 'playback not available'. These faults do not occur when playing back on my desktop. I use the recording parameters you quote- I do not use custom mode. I have also created AVI video files but these cannot be played back on the TV, (but are OK on my desktop). Strange!

I have successfully made mp4 versions of my pte slide shows for many years and played them back on my 7 year old Sony KDL 46HX703 TV via memory sticks, but now I have found that the latest one I have made refuses to play the final 60 seconds of a 24 minute show! I don't think there is anything wrong with the slide show, which is made using the latest version of pte, and plays back from the same memory stick on my desktop without problem. This problem has not occurred with other, shorter, mp4s. The TV has the latest software. Any ideas, please?

After further experimenting I have now solved the problem of burning the disc when choosing the 'with a CD/DVD player ' option. I was unable to find the burn button, but when I right clicked on the listed DVD/CD drive, there it was! Simple when you know how, but the process was different to what I had used for the past 15 years!!

Thanks for the suggestions. I appear to have made progress with this problem. When I go through the Share and Burn tabs I am presented with a screen asking me 'How do you want to use this disc?' When I clicked on the 'with a CD/DVD player' option nothing happened, and I was unable to burn the disc. But when I clicked on the 'Like a USB flash drive' option it all came to life and the disc was formatted and I was able to progress to the burn ! Don't understand it, but I can live with that!

Dave, I have just upgraded to W10. I have a CD burner built into my tower. John, When I do as you recommend I can only get a screen titled 'Files ready to be written to the Disc' and the Exe file is listed ready for burning. But the burning does not take place and I cannot see how to start it!

I am having problems trying to burn an Exe slide show to a CD using Windows 10. When I right click on an Exe file and choose 'Send to CD player', a screen appears with the file listed, ready for burning. But I am unable to progress further- there is no 'burn' button. Any suggestions, please! Ray Groome

Dave Yes, thanks

A lot of excellent work has been done on Styles and I suggest it is time to consider listing these separate from Templates and Transitions, so that they are easier to find. I tried to find an old one - Film Strip- but could not see it listed. Perhaps the titles should be more descriptive?

May I ask another basic question: In Project Options/Screen there is the term 'Virtual size of slide' -is this the size of the screen or the size of the slide?

Dave Thanks, that's just what I wanted. (I am preparing to give a talk to some beginners, so I was wanting to be prepared for their questions!)

Can I ask a 'silly question' ? What is the definition of a 'Slide' in pte. Is it the 'container ' for an image? Your advice ,please.

Maureen Excellent, I always enjoy your shows! Photography, music, tasteful animation and transitions- just right. Ray Groome

I fully endorse Urmas's comments. Judging from the above article by datacolor, ProShow Producer are addressing the topic. Ray Groome

Dave, I note that version 8.4 has been down loaded to the iPad and there is an 'install Now' button beneath it, so presumably it has not yet been installed. I don't think I want to try it! (I don't know how to determin the version that is currently installed.) Ray

I followed your advice in purchasing a Kingston Mobilite for use with an iPad and it is still working fine. So I want to avoid the problem you have reported here. Please can you tell me which software caused this problem and have you now overcome it. Ray Groome

I asked a similar question a few weeks ago and this was Igor's reply: 'Posted 22 June 2015 - 01:42 PM Hi Ray, The screen of iPad Air is 2048x1536, aspect ratio is 4:3. However all iPad devices can play video only up to 1920x1080: "Video formats supported: H.264 video up to 1080p" http://www.apple.com/ipad-air-2/specs/ You have two variants: 1. Create 1920x1080 video (suggested by PicturesToExe by default). 2. Or create 1440x1080 video (4:3) which fills the entire screen of iPad without black strips. In Video for mobile devices window click "Show more options" button and enter custom resolution: 1440x1080.' So I now make my slide shows for this device at 1440 by 1080- and it fills the screen nicely! Ray Groome

I have used this latest version several times and whilst I think it is a good idea to have the Cover Slide an option in Defaults, I strongly recommend this is not the selected default on download of the program- it will confuse many users!

Igor Thanks for the suggestion. I tried it, but it stated that there were no previous versions available.

Igor No, only a mp4

Help! I have just over written one PTE project with another!! Is there any way I can retrieve the lost project?

Igor Thanks, that is clear. Ray

My iPad Air has pixel dimensions of 2048 by 1536. How do I get my slide shows with images of the same aspect ratio to fill the screen? Is this because the menu in Publish Show/ for mobile devises does not cover this set of dimensions? Advise please. Ray Groome

Dave Thanks once again for your help. Problem solved! Ray Groomr

Dave I have now received the MobileLite- but cannot make it work! The instructions say 'Press and hold the Power button for 3 seconds' to power up the wireless. Nothing happens when I do this-no lights come on and the iPad does not receive any wifi signal.. Should I charge up the device first, if so, how do I do that? I fear it is a faulty product. Ray