jkb Posted January 18, 2023 Report Share Posted January 18, 2023 I have just installed the new version 11.0.1 ( 18/01/2023 at about 16:00) and made sure that 'associate .pte files' was ticked during install. But when I double click a .pte file in Windows Explorer it is trying to open in PTE 10 Not even 10.5 I created a new test file with just a blank slide & Text, making sure I was in 11.0.1 Saved it, checked in Notepad that it was created in 11.0.1, but double click from explorer still tries to open in PTE10 I have reinstalled 10.5.9 build 3 again, making sure that 'associate pte files' was ticked, but a project saved in 11 still tries to open in 10.0.10 build 8. Creating & saving a project in 10.5.9 also tries to open it in 10.0.10. Sample Test projects with Blank Slide & Text TestOpen10.5.pte TestOpen11.pte I have checked in Control Panel that the .pte file is Associated with PTE AV Studio & it is but doesn't show the Version I clicked on Change Program to make sure it was using PTE11 But looking at the install dates for both 10.5 & 11 neither are correct. 10.5 is showing September 2022 even though I have just reinstalled it today 18th January 2023 And PTE11 is showing yesterday, when I have just installed it today and didn't do any installs yesterday 17th January. Something strange is going on!! This is all on my Win 7 Laptop Will check later tonight on my Win 10 desktop I don't normally open PTE files from Explorer & usually Open the Version of PTE that I want to use first, then do File/Open So I don't know how long this has been incorrect. Jill Quote Link to comment Share on other sites More sharing options...
jt49 Posted January 18, 2023 Report Share Posted January 18, 2023 On my PC with Windows 10 there are installed: PTE 9, 10, 10.5, and 11.0.1. I don't see the wrong behavior when opening Jill's projects. They open in 11.0.1. Quote Link to comment Share on other sites More sharing options...
rosy Posted January 18, 2023 Report Share Posted January 18, 2023 I upgraded this afternoon, after the final screen when uploading, my current show opened in the new version. Windows 11, desktop. Just tried using the desktop icon, opened fine. Rosy. Quote Link to comment Share on other sites More sharing options...
jkb Posted January 18, 2023 Author Report Share Posted January 18, 2023 I have installed the latest V11.0.1 on my Desktop & double click in Explorer opens in V11.0.1 So looks like my Laptop is doing strange things again. But I notice that the date of the program.exe is also showing as yesterday 17th January at 18:12 even though I have just installed it now on 18th January at 19:40. This is the Date Modified so I would expect it to show the current date. Jill Quote Link to comment Share on other sites More sharing options...
jt49 Posted January 18, 2023 Report Share Posted January 18, 2023 33 minutes ago, jkb said: ... But I notice that the date of the program.exe is also showing as yesterday 17th January at 18:12 even though I have just installed it now on 18th January at 19:40 ... My PTEAVStudio.exe also shows 17.01.2023 / 18:12 , and I think that it's ok (time when the exe was built or signed (?), not the time when it was copied onto my HD). 1 Quote Link to comment Share on other sites More sharing options...
jkb Posted January 19, 2023 Author Report Share Posted January 19, 2023 After checking last night that double Click from explorer worked corrctly on my Desktop, I have just manually associated .pte files with PTE11 on my Laptop. But it is still not working. But today it is now opening in 10.5.9 rather than 10.0.10 as it was yesterday. I found I still had lots of beta versions from 9, 10, 10.5 & 11 so I have uninstalled all of those, not that that should make any difference. Not sure what else to try now? Jill Quote Link to comment Share on other sites More sharing options...
nelson Posted January 19, 2023 Report Share Posted January 19, 2023 Hello Jill, This happened to me previously. You may remember my frustrations in this topic. Quote Link to comment Share on other sites More sharing options...
jkb Posted January 19, 2023 Author Report Share Posted January 19, 2023 Hi Nelson, thanks for reminding me of your problem. But I have tried all the steps that I can think of & it still is not working. It is getting more strange!!! I have the Icon for PTE 11 on my Taskbar - as are all the programs I use frequently. When I left click the Icon PTE11 opens with the last project as expected If I right click the Icon & select one of the files - all created in PTE11 - it opens PTE10.5 & I get the warning message that the file was created in a newer version. Right click, then left click on PTE AV Studio 11 opens the correct version with the last project. Something very strange is going on. With all the beta installs I left the 'associate PTE' box unticked & only ticked it once PTE11 was finally released. But for some reason it is not working. Jill Quote Link to comment Share on other sites More sharing options...
Igor Posted January 19, 2023 Report Share Posted January 19, 2023 Hi Jill, I think it's some fault in Windows Registry settings. Not in PTE AV Studio. Try the following: Reinstall manually PTE 11.0.1 with a ticked option "Associate .pte files...". Restart Windows. If it doesn't help, repeat steps from a tutorial below to fix this issue: https://www.makeuseof.com/tag/change-fix-broken-file-type-associations-windows-7/ P.S. Windows Explorer shows a date of when a particular version of PTE AV Studio was built (compiled), not a date when it was installed on a computer. Quote Link to comment Share on other sites More sharing options...
jkb Posted January 19, 2023 Author Report Share Posted January 19, 2023 Hi Igor, Thanks. I have just completely uninstalled PTE11 & done a fresh install & it is now working. As you say something was corrupted. But as Windows 7 no longer does any updates I do not know what. The only other update I have done recently is to FireFox Browser. Anyway it all appears to be working OK now. Jill 1 1 Quote Link to comment Share on other sites More sharing options...
Igor Posted January 19, 2023 Report Share Posted January 19, 2023 This issue sometimes randomly occurs in Windows when two apps or more were assigned to open some file extension (documents, videos). I guess it happens if one app sets file association in the installation mode (when the app has higher privileges) and when user manually changes a file association manually from Windows Explorer. I don't know why it works so strange in Windows. I observed this issue many times in the past with other apps. Quote Link to comment Share on other sites More sharing options...
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