nicky68 Posted May 18, 2023 Report Share Posted May 18, 2023 Dans mon PTE AV Studio 11 (dernière mise à jour installée) - Windows 10 un certain nombre de transitions ne fonctionnent plus (nouvelle transition : fondu avec ondulations) de même que des transitions avancées comme cube 3D et les transitions que j'ai importées. Faut-il desinstaller le logiciel et le réinstaller? Tous les styles et transitions importés ne seront-ils pas perdus? Est-ce qu'il faudrait que j'installe Windows 11? Merci pour votre aide Quote Link to comment Share on other sites More sharing options...
davegee Posted May 18, 2023 Report Share Posted May 18, 2023 25 minutes ago, nicky68 said: Dans mon PTE AV Studio 11 (dernière mise à jour installée) - Windows 10 un certain nombre de transitions ne fonctionnent plus (nouvelle transition : fondu avec ondulations) de même que des transitions avancées comme cube 3D et les transitions que j'ai importées. Faut-il desinstaller le logiciel et le réinstaller? Tous les styles et transitions importés ne seront-ils pas perdus? Est-ce qu'il faudrait que j'installe Windows 11? Merci pour votre aide In my PTE AV Studio 11 (latest update installed) - Windows 10 a number of transitions no longer work (new transition: fade with ripples) as well as advanced transitions like 3D cube and the transitions I imported. Should I uninstall the software and reinstall it? Won't all imported styles and transitions be lost? Should I install Windows 11? Thanks for your help This is an English language Forum. Please use Google Translate. DG Quote Link to comment Share on other sites More sharing options...
nicky68 Posted May 19, 2023 Author Report Share Posted May 19, 2023 In my PTE AV Studio 11 (last update installed) - Windows 10 a number of transitions no longer work (new transition of PTE 11) as well as advanced transitions like 3D cube and the transitions I imported. Does the software need to be uninstalled and reinstalled? Won’t all imported styles and transitions be lost? Should I install Windows 11? Thank you for your help Quote Link to comment Share on other sites More sharing options...
rosy Posted May 19, 2023 Report Share Posted May 19, 2023 When you upgraded to 11 did you ask the wizard to import your previous settings? Rosy Quote Link to comment Share on other sites More sharing options...
Igor Posted May 19, 2023 Report Share Posted May 19, 2023 Hi, I apologize for this problem. We reproduced this issue yesterday with transitions and we're working on the solution right now. Wait for the nearest update. You can use a temporary solution - download and install a previous version 11.0.3 or version 11.0.4 Quote Link to comment Share on other sites More sharing options...
Igor Posted May 19, 2023 Report Share Posted May 19, 2023 On 5/18/2023 at 5:15 PM, nicky68 said: Dans mon PTE AV Studio 11 (dernière mise à jour installée) - Windows 10 un certain nombre de transitions ne fonctionnent plus (nouvelle transition : fondu avec ondulations) de même que des transitions avancées comme cube 3D et les transitions que j'ai importées. Faut-il desinstaller le logiciel et le réinstaller? Tous les styles et transitions importés ne seront-ils pas perdus? Est-ce qu'il faudrait que j'installe Windows 11? Merci pour votre aide Hi, I recommend to install the latest update 11.0.6: https://www.wnsoft.com/en/pte-av-studio/download/ We fixed this problem. Let me know about a result. Quote Link to comment Share on other sites More sharing options...
nicky68 Posted July 2, 2023 Author Report Share Posted July 2, 2023 sorry for my late reply! It works now perfectly. Thank you 1 Quote Link to comment Share on other sites More sharing options...
jienense Posted July 10, 2023 Report Share Posted July 10, 2023 I have tested the latest version of PTE AV Studio 11.0.7 and the video transitions no longer work. 1 Quote Link to comment Share on other sites More sharing options...
Aleina Show Posted July 10, 2023 Report Share Posted July 10, 2023 The transitions that I created myself do not work for me. Videos and pictures that were used in transitions were not found. But the same problem was in the previous version. I was just very busy and forgot to write about it. Quote Link to comment Share on other sites More sharing options...
Igor Posted July 11, 2023 Report Share Posted July 11, 2023 I created new custom transition (and transition with variants) which include additional video clips or images. No problem with V11.0.7. I couldn't reproduce the problem with missing files. 13 hours ago, Aleina Show said: The transitions that I created myself do not work for me. Videos and pictures that were used in transitions were not found. But the same problem was in the previous version. I was just very busy and forgot to write about it. Hi, Did you observe the same problem in v11.0.6 ? 13 hours ago, jienense said: I have tested the latest version of PTE AV Studio 11.0.7 and the video transitions no longer work. Did it work correctly in previous v11.0.6 ? Quote Link to comment Share on other sites More sharing options...
jienense Posted July 11, 2023 Report Share Posted July 11, 2023 It already happened again but I do not remember which version and may be that aleina dragged it from another version, if not reinstall the Transitions and install V.11.0.6 For me if it worked fine v.11.0.6, install v11.0.7 and the transitions created by me and others stopped working, in the new version comes out the message of video not found, I went to the folder C:\Usersantb Document Documents, I went to the folder of the transitions and all the videos have disappeared. It may be that creating new transitions have no problem ,but with the old ones the videos disappear , I have looked at 7 or 8 transitions and all videos have disappeared and only one .effsrc file remains. Sorry for my english ,it is translated. Quote Link to comment Share on other sites More sharing options...
Igor Posted July 11, 2023 Report Share Posted July 11, 2023 Please can you send me a copy of your storage with all installed transitions/styles? It's located in a folder "Styles and Transitions". By default, it's located in Documents > PicturesToExe folder. I need this folder "Styles and Transitions" in a ZIP archive. You can upload to Google Drive or iCloud Drive and send me the link. We'll check this issue. Quote Link to comment Share on other sites More sharing options...
jienense Posted July 11, 2023 Report Share Posted July 11, 2023 I have sent you a message with a link to transitions Quote Link to comment Share on other sites More sharing options...
Igor Posted July 12, 2023 Report Share Posted July 12, 2023 We've reproduced this problem now. Thanks. Quote Link to comment Share on other sites More sharing options...
Igor Posted July 12, 2023 Report Share Posted July 12, 2023 We fixed this problem. Please try a new version 11.0.8: https://files.wnsoft.com/test/pteavstudio-setup.exe You need to re-import (re-create) damaged transitions with missing video clips. Sorry for this problem! Quote Link to comment Share on other sites More sharing options...
jienense Posted July 12, 2023 Report Share Posted July 12, 2023 Re-imported damaged transitions and installed new version 11.0.8, everything works fine. Thank you very much Quote Link to comment Share on other sites More sharing options...
Igor Posted July 12, 2023 Report Share Posted July 12, 2023 1 hour ago, jienense said: Re-imported damaged transitions and installed new version 11.0.8, everything works fine. Thank you very much Thanks for the confirmation! Please let me know if you discover any problem. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.