Igor

We recovered all other services on this server and now we plan to recover PTE Online Help. I have the full backup created two days ago.

Hi, Our server with the forum, support page and online documention didn't work past 27 hours due to a large fire in OVH's data centre in Strasbourg: https://www.theregister.com/2021/03/10/ovh/ We apologize for this problem! Our main website was not affected, because it's located in another location. Thousands of servers are destroyed complety. I could recover the forum from a backup copy created 5 days ago. There is a chance that our original server was not destroyed, because it was located in SBG1 building (33% servers were destroyed in SBG1, and all servers were destroyed in SBG2 building). But OVH promissed to run SBG1 data centre only next week (with a chance of 33% to find a working server). So we decided to run the forum as soon as possible. I apologize for the lost messages during last several days. We'll reconfigure daily backups.

Jean Cyprien, Thanks, I confirm this issue. We'll check this code today.

Laszlo, Can you send me your icon file? I tried with my icon files and EXE show were created correctly.

Laszlo, Can you save a copy of this project and simplify it as possible? Remove slides and audio files while this problem still can be reproduced. Then use Create a backup in a ZIP command and send me this project. We'll check it. You can use WeTransfer.com to send me a download link in a personal message.

Tom, Thanks for sharing these results! P.S. PTE for Mac has a native support of Apple M1 chip. It gives a maximum performance and power efficiency.

Philip, Thanks for the confirmation. I'm glad. You can use current Beta, it's a stable version. We plan to release it as a final version soon.

Currently PC version of .ptshow file includes video/audio decoders. We plan to move them to an EXE launcher (if necessary).

Tom, We're thinking on this possibility. Technically it's possible.

Hi John, Can you easily reproduce this problem again? If yes, try the following option: in the main menu > Settings > Preferences > System tab. Tick the option "Alternate renderer...". Click the OK button and restart PTE. Does it help to solve that issue?

Dave, Version 10.5 for Windows will replace 10.0.14. We'll keep a link for 10.0.14 just in case on the Old versions page.

Hi, We plan to publish a Release Candidate version 10.5 for Windows and Mac within a week

New Beta version will keep your existing version 10.0.14 automatically. Just untick the option "Associate with .pte project files" during the installation to keep projects with the old version (when you double click in the Explorer).

Next Beta.

Hi, Can you try new version 10.5 Beta: https://files.wnsoft.com/test/pteavstudio-setup.exe and check how it works with Microsoft Excel. P.S. This Beta version automatically installs into a new folder and keeps your existing stable version 10.0.14.

Well, we'll try to optimize this code to help Excel work better.

Hi Philip, Does this problem occur with a certain large Excel table, or with any table, even very simple? I have old version Excel 2013 on another old PC, and I tried to open a large table with 10 columns and 6500 rows. PTE 10.0.14 was opened in background. I couldn't see any problems with PTE or Excel. Copying of large columns (and all sheet) from/to Clipboard worked fine in Excel. No delays or errors. We need to reproduce this issue to find a solution.

John, Maybe in future. iPad version will require to rework all the user interface for a mobile screen. It's not easy task.

Tell me details about your computer in a personal message - graphics card (date of drivers) and version of Windows. It seems that graphics drivers don't work correctly, I recommend to update graphics drivers. PTE AV Studio cannot initialize DirectX 3D mode. P.S. I've reproduced the problem discovered by Denis in the main menu. Thanks.

Hi Jean-Cyprien, Thanks! We'll fix it.

Tom, This issue is solved in version 10.5 Beta.

John, I've checked the new Beta (pteavstudio-setup.exe file) on VirusTotal online service with 69 anti-virus scanners. No problems found. Report: https://www.virustotal.com/gui/url/4bcc781aa8e243b798e06919937c1ad49148a5edebcae7efe0431712276b2c89/detection A potential issue may be in a new file link for the Beta version. When a file is being downloaded many times, it will increase a trust to the download link. Please let me know, if this issue will occur again.

Denis, in the final version .ptshow files created on Windows or Mac will be equal. We'll update this page next week. Can you send me a message with details how to reproduce this problem? And where exactly it occurs? File tree, File list, main menu, Slide list, Timeline view, editor of objects?

Please try new version 10.5 Beta on Windows to check how it works: https://www.pteavstudio.com/forums/topic/24599-pte-av-studio-105-for-windows-beta/ We need your help with testing to make sure that all functions and commands work correctly. New version 10.5 is based on a common code for Windows and Mac.

I'm glad!