Troubleshooting

983 topics in this forum

1. Video Clip-Convert Problems

   By goddi, March 4, 2018
   • 12 replies
   • 4.1k views
   • 
   • goddi
   • March 5, 2018

2. PTE doesn't see font [SOLVED]

   By Irek Graff, December 21, 2014
   • 8 replies
   • 4.1k views
   • 
   • RobertAlbright
   • December 28, 2014

3. PTE AV Studio has stopped working

   By macian, June 23, 2023
   • 21 replies
   • 4.1k views
   • 
   • Igor
   • July 4, 2023

4. URGENT: JOINING/APPENDING PTE HD MP4 FILES

   By orizaba, May 6, 2018
   • 14 replies
   • 4.1k views
   • 
   • denisb
   • May 11, 2018

5. Cell Phone Video Clips - borders [PARTIALLY SOLVED]

   By goddi, October 8, 2019
   • 7 replies
   • 4.1k views
   • 
   • Igor
   • October 11, 2019

6. "Actual Pixels" Style

   By davegee, June 1, 2014
   • 4 replies
   • 4.1k views
   • 
   • davegee
   • June 1, 2014

7. Adjust Time Range-duration does not adjust in Timeline

   By goddi, April 24, 2017
   • 18 replies
   • 4.1k views
   • 
   • goddi
   • April 26, 2017

8. black background in png files [SOLVED]

   By MUR, February 10, 2023
   • 10 replies
   • 4.1k views
   • 
   • Igor
   • February 15, 2023

9. License Key [SOLVED]

   By Tomcatred55, January 17, 2019
   • 6 replies
   • 4.1k views
   • 
   • wideangle
   • January 18, 2019

10. Custom mp3 bitrate

    By Cedric Dawnhawk, September 29, 2014
    • 7 replies
    • 4k views
    • 
    • Cedric Dawnhawk
    • October 14, 2014

11. Trim/Convert-V10-no audio, no HW [SOLVED]

    By goddi, November 4, 2019
    • 9 replies
    • 4k views
    • 
    • goddi
    • November 8, 2019

12. Custom transition changes when sharpening used

    By Cedric Dawnhawk, December 23, 2018
    • 7 replies
    • 4k views
    • 
    • Cedric Dawnhawk
    • December 24, 2018

13. Problem with mp4 in slide list

    By peterf, September 9, 2018
    • 9 replies
    • 4k views
    • 
    • peterf
    • September 14, 2018

14. Slide Styles Crashes

    By Easthorpe, December 30, 2013
    • 4 replies
    • 4k views
    • 
    • Igor
    • January 10, 2014

15. Video Problem if an EXE video is in the windows Startup

    By ^Miki^, February 13, 2014
    • 6 replies
    • 4k views
    • 
    • ^Miki^
    • February 17, 2014

16. (SOLVED) pictures toexe stopped working

    By hist101, December 20, 2014
    • 11 replies
    • 4k views
    • 
    • hist101
    • December 22, 2014

17. Website Videos

    By DawnG, October 23, 2015
    • 10 replies
    • 4k views
    • 
    • DawnG
    • October 24, 2015

18. audio track from video

    By denisb, January 26, 2018
    • 10 replies
    • 3.9k views
    • 
    • MUR
    • February 22, 2018

19. Slide Style: changes Duration & Transition times

    By goddi, July 26, 2017
    • 12 replies
    • 3.9k views
    • 
    • goddi
    • October 12, 2017

20. Video encoding stops at 99.9%

    By LumenLux, January 4, 2018   

    • sound
    • audio
    • (and 2 more)

      Tagged with:

      • sound
      • audio
      • video
      • encoding
    • 6 replies
    • 3.9k views
    • 
    • Igor
    • January 6, 2018

21. Music Missing when Published as EXE file

    By FrankGill, March 11, 2014
    • 12 replies
    • 3.9k views
    • 
    • Barry Beckham
    • April 27, 2014

22. Why does PTE 11 Pro sync music to slides even though I have unchecked the box in project options?

    By Giusy, June 21, 2025
    • 7 replies
    • 3.9k views
    • 
    • Giusy
    • July 2, 2025

23. Page Transition

    By jt49, October 6, 2020
    • 8 replies
    • 3.9k views
    • 
    • Igor
    • October 20, 2020

24. (SOLVED)Difficulty using a panorama photo - does not display

    By ggr001, May 23, 2019   

    • display
    • samsung s8
    • (and 1 more)

      Tagged with:

      • display
      • samsung s8
      • panorama
    • 4 replies
    • 3.9k views
    • 
    • jmG-06100
    • May 28, 2019

25. Trojan [False positive]

    By pere, June 8, 2018
    • 3 replies
    • 3.9k views
    • 
    • pere
    • June 8, 2018