Troubleshooting

946 topics in this forum

1. .bak Files On Mac [SOLVED]

   By tc_leeds, January 13
   • 2 replies
   • 3.9k views
   • 
   • tc_leeds
   • January 17

2. .pte files opening in wrong version from Explorer [Solved]

   By jkb, January 18, 2023
   • 10 replies
   • 1.2k views
   • 
   • Igor
   • January 19, 2023

3. .pte problème avec Pte av 11 sur Mac

   By François Bazire, July 13, 2023
   • 9 replies
   • 1.3k views
   • 
   • Igor
   • July 14, 2023

4. 'Go to slide with name' bug [SOLVED]

   By Dassa, October 4, 2021
   • 21 replies
   • 2.9k views
   • 
   • Dassa
   • October 19, 2021

5. 'Lock all tracks' affects slide timeline

   By Cedric Dawnhawk, December 22, 2015
   • 1 reply
   • 3.3k views
   • 
   • jt49
   • December 24, 2015

6. 'phantom' soundtrack [SOLVED]

   By Lisa, December 27, 2023
   • 8 replies
   • 1.3k views
   • 
   • Igor
   • December 29, 2023

7. 'Publish' will not start-V9.0.5 [SOLVED]

   By goddi, March 25, 2017
   • 9 replies
   • 3.1k views
   • 
   • Dirk Billand
   • April 1, 2017

8. "Actual Pixels" Style

   By davegee, June 1, 2014
   • 4 replies
   • 3.7k views
   • 
   • davegee
   • June 1, 2014

9. "License key is incorrect or the key is damaged" [SOLVED]

   By Craig, February 22, 2017
   • 1 reply
   • 2.4k views
   • 
   • Igor
   • February 22, 2017

10. "Use newer version of Video Builder" error message [SOLVED]

    By Birdbrain186, January 14, 2019
    • 3 replies
    • 2.8k views
    • 
    • Igor
    • January 17, 2019

11. (SOLVED) -- Cannot Delete Custom Window List [SOLVED]

    By nobeefstu, February 12, 2018
    • 5 replies
    • 3.3k views
    • 
    • nobeefstu
    • February 15, 2018

12. (SOLVED) - user error - An interesting Problem With Export Styles...

    By Lin Evans, May 2, 2015   

    • Slide Style
    • 21 replies
    • 6.3k views
    • 
    • Lin Evans
    • May 6, 2015

13. (SOLVED) Bug in adding text on Objects and animations?

    By ADavidB, May 2, 2019
    • 5 replies
    • 3.3k views
    • 
    • jmG-06100
    • May 9, 2019

14. (SOLVED) Cannot create video with version PTE 8.0.3

    By jeanclodo, June 17, 2014
    • 18 replies
    • 5.9k views
    • 
    • tom95521
    • July 19, 2014

15. (SOLVED) Clickable Menu Items do not work with Multiple Frames

    By jkb, May 3, 2018
    • 3 replies
    • 2.5k views
    • 
    • jt49
    • May 4, 2018

16. (SOLVED) Copy project to another file...slides' locations don't adjust to new folder's location

    By goddi, August 6, 2023
    • 13 replies
    • 1.6k views
    • 
    • jt49
    • August 9, 2023

17. (SOLVED) Envelope tool and a slide sound

    By trailertrash, September 4, 2015
    • 14 replies
    • 5.3k views
    • 
    • Lin Evans
    • September 7, 2015

18. (Solved) Error PTE with testing Windows 10 build 1903 (19h1) [SOLVED]

    By wmc, February 26, 2019
    • 7 replies
    • 4.6k views
    • 
    • Igor
    • September 23, 2019

19. (Solved) Help needed From Win XP Users

    By Lin Evans, April 14, 2017   

    • for win xp users
    • 3 replies
    • 2.4k views
    • 
    • Lin Evans
    • April 15, 2017

20. (Solved) Hide Child Objects

    By jevans, April 20, 2017
    • 4 replies
    • 11.4k views
    • 
    • jevans
    • April 20, 2017

21. (SOLVED) Importing animated GIF crashes PTE

    By harbrimar, November 15, 2015
    • 10 replies
    • 4.8k views
    • 
    • Igor
    • June 7, 2016

22. (SOLVED) Jumping videos 1 2

    By MUR, June 22, 2018
    • 34 replies
    • 8.5k views
    • 
    • Igor
    • July 19, 2018

23. (SOLVED) Loss of contrast, saturation, and detail in final show?

    By aaroncgi, January 5, 2015
    • 6 replies
    • 4.4k views
    • 
    • aaroncgi
    • January 6, 2015

24. (SOLVED) Masks behaving badly

    By masrawy, May 4, 2016   

    • mask problem
    • 2 replies
    • 4.5k views
    • 
    • masrawy
    • May 4, 2016

25. (Solved) Missing Waveform Button

    By misterk, November 21, 2018
    • 17 replies
    • 5k views
    • 
    • jkb
    • November 22, 2018