Troubleshooting

961 topics in this forum

1. Video duration not being updated.

   By wideangle, October 10, 2017
   • 2 replies
   • 1.9k views
   • 
   • wideangle
   • October 11, 2017

2. Can't copy files to another location...this time from a CD...new location won't be recognized

   By goddi, August 23, 2023
   • 11 replies
   • 1.9k views
   • 
   • goddi
   • August 24, 2023

3. Do not include file to EXE [SOLVED]

   By denisb, August 29, 2020
   • 4 replies
   • 1.9k views
   • 
   • Igor
   • September 21, 2020

4. Transition Problems [SOLVED]

   By jt49, November 12, 2023
   • 4 replies
   • 1.9k views
   • 
   • Igor
   • December 4, 2023

5. Text Captions

   By Jimcamel, December 10, 2020
   • 6 replies
   • 1.9k views
   • 
   • Jimcamel
   • December 11, 2020

6. Can't get slide show to work. Desperate

   By Ren, September 6, 2024
   • 9 replies
   • 1.9k views
   • 
   • jkb
   • September 6, 2024

7. Text box not expanding in O&A

   By jkb, May 4, 2017
   • 4 replies
   • 1.9k views
   • 
   • Igor
   • May 10, 2017

8. Question about .heic images [SOLVED]

   By mforce2000, August 28, 2025
   • 7 replies
   • 1.9k views
   • 
   • Igor
   • September 3, 2025

9. Chroma Key [SOLVED]

   By gwfrost, October 14, 2019
   • 1 reply
   • 1.8k views
   • 
   • Igor
   • October 14, 2019

10. (SOLVED) Transition Shape Errors

    By jevans, October 11, 2015
    • 5 replies
    • 1.8k views
    • 
    • davegee
    • October 13, 2015

11. u Tube upload

    By snapcam, February 3, 2015
    • 4 replies
    • 1.8k views
    • 
    • snapcam
    • February 7, 2015

12. Automatic Updates [SOLVED]

    By davegee, November 1, 2019
    • 2 replies
    • 1.8k views
    • 
    • davegee
    • November 1, 2019

13. Cannot Copy & Paste Slide in 9.0.1

    By jkb, March 1, 2017
    • 4 replies
    • 1.8k views
    • 
    • jkb
    • March 2, 2017

14. Producing Video TS Files

    By scoutdubna, May 28, 2015   

    • Video
    • 2 replies
    • 1.8k views
    • 
    • scoutdubna
    • May 28, 2015

15. Error message

    By Barry Beckham, August 19, 2017
    • 2 replies
    • 1.8k views
    • 
    • Barry Beckham
    • August 21, 2017

16. No playback when recording [SOLVED]

    By snapcam, August 18, 2023   

    • playback
    • sound
    • 8 replies
    • 1.8k views
    • 
    • snapcam
    • August 20, 2023

17. Playing TS(AVC} files in Pictures to exe

    By Davidmkennedy, October 26, 2013
    • 4 replies
    • 1.8k views
    • 
    • PGA
    • October 28, 2013

18. macOS Somona beta 5 font problem [SOLVED]

    By Almark, August 21, 2023
    • 4 replies
    • 1.8k views
    • 
    • Igor
    • August 29, 2023

19. Photos in the slide line are not complete [SOLVED]

    By JayCee, October 19, 2022
    • 6 replies
    • 1.8k views
    • 
    • JayCee
    • October 22, 2022

20. New PC - Activation code not working [SOLVED]

    By markst33, September 27, 2021
    • 3 replies
    • 1.8k views
    • 
    • Igor
    • September 28, 2021

21. Vimeo

    By Vince Bevan, December 12, 2016
    • 3 replies
    • 1.8k views
    • 
    • Igor
    • December 13, 2016

22. Slide 0 Blank Slide Purple Outline [SOLVED]

    By tom95521, November 23, 2024
    • 2 replies
    • 1.8k views
    • 
    • Igor
    • February 11, 2025

23. Name of style with wrong character [SOLVED]

    By thedom, April 19, 2020
    • 4 replies
    • 1.8k views
    • 
    • Igor
    • April 20, 2020

24. Publish as avi function - PTE can't locate image files

    By Fersigo, December 12, 2014
    • 4 replies
    • 1.8k views
    • 
    • Fersigo
    • December 12, 2014

25. Barry Beckham;s Custom Transitions

    By Trevor, April 17, 2025
    • 5 replies
    • 1.8k views
    • 
    • Barry Beckham
    • April 19, 2025