Troubleshooting

983 topics in this forum

1. Italian translation [SOLVED]

   By AlexRoma, December 21, 2022
   • 1 reply
   • 2.3k views
   • 
   • Igor
   • December 21, 2022

2. Bug in the video encoding function

   By MK-F, December 11, 2024
   • 1 reply
   • 809 views
   • 
   • Igor
   • December 11, 2024

3. Problem when playing PtE slideshows, published as a .mp4 file, via SONY PlayStaton3 and/or SONY flatscreen TV

   By KIWABI multimedia, September 27, 2019
   • 1 reply
   • 1.4k views
   • 
   • Igor
   • September 27, 2019

4. Option "Slide number" at Bottom-left toolbar

   By Maiger, April 21
   • 1 reply
   • 506 views
   • 
   • Igor
   • April 22

5. Two small GUI items

   By tom95521, June 29, 2020
   • 1 reply
   • 1.3k views
   • 
   • Igor
   • July 1, 2020

6. Remplacé la version 10 par la 11

   By Catherine Marie, September 22, 2024
   • 1 reply
   • 780 views
   • 
   • Igor
   • September 23, 2024

7. Icon for Executable Files not working for Safe Executables

   By Flask, April 15, 2019   

   • icon
   • executable
   • (and 1 more)

     Tagged with:

     • icon
     • executable
     • help
   • 1 reply
   • 1.6k views
   • 
   • denisb
   • April 15, 2019

8. Edit not working

   By Janet Wright, November 9, 2025
   • 1 reply
   • 610 views
   • 
   • jkb
   • November 9, 2025

9. Windows Priority

   By denisb, May 5, 2017
   • 1 reply
   • 1.3k views
   • 
   • Igor
   • May 5, 2017

10. Watermark includes slide number and file name [SOLVED]

    By 8321, May 18, 2022
    • 1 reply
    • 1.1k views
    • 
    • 8321
    • May 18, 2022

11. Unable to see image when in Objects & Animation

    By fergy, December 8, 2025
    • 1 reply
    • 745 views
    • 
    • jkb
    • December 8, 2025

12. Email support form doesnt work [SOLVED]

    By Lynettelilac, March 14, 2020
    • 1 reply
    • 1.1k views
    • 
    • Igor
    • March 18, 2020

13. Copy/Past one PTE into another

    By Nice Try, October 20, 2020
    • 1 reply
    • 1.2k views
    • 
    • jt49
    • October 20, 2020

14. "License key is incorrect or the key is damaged" [SOLVED]

    By Craig, February 22, 2017
    • 1 reply
    • 2.7k views
    • 
    • Igor
    • February 22, 2017

15. ERROR [FIXED]

    By Ghulya, February 22, 2017   

    • haste makes waste
    • 1 reply
    • 1.5k views
    • 
    • Igor
    • February 22, 2017

16. Ingrid Gane

    By Ingrid Gane, April 24, 2019
    • 1 reply
    • 2.2k views
    • 
    • jkb
    • April 24, 2019

17. animated Gif as video

    By denisb, January 10, 2022
    • 1 reply
    • 906 views
    • 
    • Igor
    • January 10, 2022

18. Failure to be recognised

    By Mike Reed, November 25, 2025
    • 1 reply
    • 533 views
    • 
    • Mike Reed
    • November 25, 2025

19. Thumbnails in Timeline

    By jt49, May 15, 2017
    • 1 reply
    • 1.4k views
    • 
    • Igor
    • May 16, 2017

20. some styles chop off the top of the photos! help...

    By What A Ride, August 2, 2025
    • 1 reply
    • 1.1k views
    • 
    • Bad Dancer
    • August 2, 2025

21. Cannt start slideshow

    By SteveH, February 26, 2017
    • 1 reply
    • 1.1k views
    • 
    • goddi
    • February 26, 2017

22. Errors

    By Barry Beckham, May 17, 2017
    • 1 reply
    • 1.5k views
    • 
    • Igor
    • May 17, 2017

23. Styles and Themes

    By Kubula 52, November 25, 2025
    • 1 reply
    • 651 views
    • 
    • Igor
    • November 25, 2025

24. Can not upload to youtube

    By sdavis, December 8, 2016
    • 1 reply
    • 1.7k views
    • 
    • Tonton Bruno
    • December 8, 2016

25. VideoBuilder [SOLVED]

    By Nix Wadden, March 17, 2020
    • 1 reply
    • 1.4k views
    • 
    • Igor
    • March 18, 2020