Troubleshooting

890 topics in this forum

1. PtE becomes unresponsive when file list is in WinSxS

   By MikeL117, March 18, 2018
   • 1 reply
   • 1.7k views
   • 
   • MikeL117
   • March 18, 2018

2. Downloading not working.

   By Tomcatred55, December 30, 2018
   • 1 reply
   • 778 views
   • 
   • jkb
   • December 30, 2018

3. MP4 conversion

   By Hadders, March 18, 2019   

   • puzelled
   • 1 reply
   • 2k views
   • 
   • Igor
   • March 18, 2019

4. Audio will not work when published to HD or Mobile, but will work in Executibles

   By Melanie, March 19, 2019
   • 1 reply
   • 1.9k views
   • 
   • Igor
   • March 19, 2019

5. Icon for Executable Files not working for Safe Executables

   By Flask, April 15, 2019   

   • icon
   • executable
   • (and 1 more)

     Tagged with:

     • icon
     • executable
     • help
   • 1 reply
   • 965 views
   • 
   • denisb
   • April 15, 2019

6. Ingrid Gane

   By Ingrid Gane, April 24, 2019
   • 1 reply
   • 1.7k views
   • 
   • jkb
   • April 24, 2019

7. Chroma Key [SOLVED]

   By gwfrost, October 14, 2019
   • 1 reply
   • 1.3k views
   • 
   • Igor
   • October 14, 2019

8. Problem when playing PtE slideshows, published as a .mp4 file, via SONY PlayStaton3 and/or SONY flatscreen TV

   By KIWABI multimedia, September 27, 2019
   • 1 reply
   • 876 views
   • 
   • Igor
   • September 27, 2019

9. Error message

   By JudyM, September 23, 2019
   • 1 reply
   • 986 views
   • 
   • Igor
   • September 23, 2019

10. Slide Number [SOLVED]

    By jt49, November 1, 2019
    • 1 reply
    • 4.1k views
    • 
    • Igor
    • November 20, 2019

11. Piste son [SOLVED]

    By GALENE, December 12, 2019
    • 1 reply
    • 1.1k views
    • 
    • Igor
    • December 12, 2019

12. Message d'erreur à l'ouverture [SOLVED]

    By CATALA, December 12, 2019   

    • access violation
    • 1 reply
    • 902 views
    • 
    • Igor
    • December 12, 2019

13. Default Program for Slide Styles [SOLVED]

    By Xenofex2, December 29, 2019
    • 1 reply
    • 1k views
    • 
    • Igor
    • January 9, 2020

14. Images Not Appearing in File List [SOLVED]

    By David Porter, February 3, 2020
    • 1 reply
    • 843 views
    • 
    • Igor
    • February 5, 2020

15. Email support form doesnt work [SOLVED]

    By Lynettelilac, March 14, 2020
    • 1 reply
    • 523 views
    • 
    • Igor
    • March 18, 2020

16. Access violation Error at startup [SOLVED]

    By Photo99, March 30, 2020
    • 1 reply
    • 611 views
    • 
    • Igor
    • March 30, 2020

17. Free MP3 music [SOLVED]

    By Terry Campbell, April 17, 2020
    • 1 reply
    • 653 views
    • 
    • Igor
    • April 17, 2020

18. VideoBuilder [SOLVED]

    By Nix Wadden, March 17, 2020
    • 1 reply
    • 816 views
    • 
    • Igor
    • March 18, 2020

19. My AV's are not working with High Sierra [SOLVED]

    By tkimages, May 6, 2020
    • 1 reply
    • 689 views
    • 
    • Igor
    • May 6, 2020

20. Two small GUI items

    By tom95521, June 29, 2020
    • 1 reply
    • 853 views
    • 
    • Igor
    • July 1, 2020

21. More problems with Master Video

    By jkb, August 10, 2020
    • 1 reply
    • 625 views
    • 
    • Igor
    • August 11, 2020

22. Copy/Past one PTE into another

    By Nice Try, October 20, 2020
    • 1 reply
    • 783 views
    • 
    • jt49
    • October 20, 2020

23. Video Builder 10.0 DVD-Video 'Add Chapters' not working

    By pustotaa, October 29, 2020   

    • video builder
    • chapters
    • (and 1 more)

      Tagged with:

      • video builder
      • chapters
      • dvd
    • 1 reply
    • 581 views
    • 
    • Igor
    • October 29, 2020

24. PTE 8 transition OK button too low on screen to access

    By Nix Wadden, November 2, 2020
    • 1 reply
    • 797 views
    • 
    • Igor
    • November 9, 2020

25. PTE Freezes and Locks Up

    By Big John, February 23, 2021
    • 1 reply
    • 520 views
    • 
    • Igor
    • February 23, 2021