Igor

Gary, we cannot reproduce this problem with errors in waveforms. I see that you sent me .pte project file saved in the latest version (10.5.7). Can you send me original .pte file for this project? Probably this issue occurs only when you open unmodified old .pte project saved in the old version?

Gary, currently ZIP archive should be below 4 GB.

Adjust Time window also now (11.0) includes a preview with a sound to control trimming.

Gary, Can you try the following: Copy one MP3 file which causes this problem. Rename it and put to a new folder. Start a new project, add several images and this renamed MP3 file. Does it show correctly its waveform? Send any project (old one, or a test project) where I can reproduce this issue. All files in a ZIP.

Jill, Just a sound, no waveform. To see a waveform, I recommend to use directly PTE AV Studio's project with one slide as a video clip. It will give more flexibility. Sometimes I used this approach for my personal videos.

Hi, Did you solve this problem? What is your computer - PC or Mac? I checked a test project with missing TIFF images and Missing Files window helps to find and recover paths to lost files.

Цу Hi Brad, We improved it today for future version 11.0.

Hi, We added sound in a preview of Convert/Trim Video Clip window. And also in Adjust Time Range window for a video clip object in the O&A editor. Future version 11.0.

Hi Gary, PTE AV Studio couldn't extract waveform for "04 LA..." MP3 file. Probably this audio file was locked by another app? Or did you open two copies of PTE AV Studio or PicturesToExe at the same time? I recommend to close all PTE copies and clear the cache of waveforms manually: C:\Users\YourComputerName\AppData\Local\WnSoft-WaveCache

Thanks, we'll fix it to make it read-only.

Hi, DVD-Video output still available in PTE AV Studio 10.5 unofficially. See the Main menu > Publish menu. P.S. We highly recommend to consider MP4 video output with HD or 4K quality.

Gary, I've adjusted the search flood control option. Earlier it was 20 seconds and now I set 10 seconds. So if you go to the next page after 10 seconds, it will be show immediately without any warning. I think that 10 seconds should be enough because one page shows 25 results. The search function affects to a performance of the server for other users. So we should keep reasonable timeout for a good performance of the server.

Gary, I confirm this. It seems that this limitation occurs for members, not for administrator. This is why I didn't observe it earlier. We'll try to fix it.

Hi, I just updated the forum software the newest update (which was released several days ago). Also I've reset the search index (cache). This may take one day to complete this operation. Please check again the search function.

Good luck!

Hi, 1. Download PTE AV Player installation DMG file. Double click on DMG file and copy the app icon to Applications. 2. Run PTE AV Player manually once from Applications. 3. In Finder double click on any show (.pteav file) which you created in PTE AV Studio for Mac.

Hi Rosemary, Upload a full project, use a command Create backup in a ZIP from the Main menu > File menu. I could open your .pte project with missing files. On first glance an animation is smooth in a fullscreen mode. Probably other members can help you?

Hi, Usually apps on Mac are being deleted by moving an app icon in to the Bin. We wrote the uninstaller utility which can remove all settings of PTE AV Studio, a license key and custom styles/templates (optionally). https://files.wnsoft.com/pteavstudio/RemovePTEAVStudio.app-10-5.zip If you have any problem with PTE AV Studio 10.5 Pro on Mac, I recommend to use this utility to clean up all settings and then re-install PTE AV Studio.

We added vector icons (scalable) for future version 11.0: They're based on Webdings and Wingdings fonts which are installed on any PC or Mac by default.

It seems to be another Application Support folder on your screenshot. The necessary folder should be: /Users/YourMacName/Library/Application Support/PTEAVStudio If you find this folder, delete "PTEAVStudio" folder. Please watch again Youtube video from the link above. P.S. We plan to create an uninstaller for such cases, but it may take some time.

In macOS apps usually don't have uninstallers. User simply moves an app to a Bin. Try the following: A. Restart macOS. Then try to run PTE AV Studio. If it didn't help: B. Rename a project file name (in Finder) which you opened last time. Then run PTE AV Studio. It should open a blank project. If it didn't help: C. Close PTE AV Studio, make sure that it's not working in the Dock. Find "Application Support" folder on your Mac. It is shown here: https://www.youtube.com/watch?v=a10BiE9t7RY Instead of "peterjoh" folder it will be your Mac name folder. Then in Application Support > PTEAVStudio > Versions > 10.5. Delete "10.5" folder. Try to run PTE AV Studio again.

Denis, I confirm this issue. Animated GIF which contains only 2 frames cannot be played as a video object. You need to add this Animated GIF as an image object (by default). We'll try to fix it in future.

Gary, Try to use time value for a keyframe in the Animation tab. The last parameter is "Key frame time" (ms). It should allow you find an optiomal time value for these keyframes. To quickly go to the next/previous keyframe in the Timeline, select any keyframe with mouse cursor and then press Left or Right arrow key. Then edit time value in the Animation tab. Also consider using Time range values for instant appearing or disappearing of an object. We plan to add a horizontal scrollbar for the timeline with keyframes. UPD. We'll improve dispaying of a progress during packing of large files.

Hi Gary, A slide is a container for multiple objects (multiple images). If user manually renamed a slide, PTE AV Studio should not change it automatically. Change Image/Video File command automatically updates a slide name only if it was not renamed manually, or if a slide name equals to current main image file name. I just checked how it works and didn't find a problem. This behaviour was implemented many years ago. I recommend to replace image/video file with Change Image/Video File command, which does all the job. Missing Files window is designed to recover links to broken paths (files in other folders), not to replace a file name.

What version of PTE AV Studio is installed on a PC of your friend? There was a rare problem with audio synchronization in versions 10.5.0 - 10.5.5, a lag of 0.3 - 0.4 second on some computers. We fixed that problem since version 10.5.6. Also you can advice to convert the original audio file to a MP3 in another audio editor (or in Audacity) and then add to PTE AV Studio to compare results.