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Igor

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Everything posted by Igor

  1. Peter, Can you try a new version for this problem? https://files.wnsoft.com/test/pteavstudio-setup.exe Make sure that you run the new version 10.0.10 Build 8 in the About window.
  2. Dom, Looks fantastic! Thanks. What parameters you use to create a video file to upload for YouTube? Send me a screenshot. I think that picture quality can be improved. I recommend to use 1920 x 1080, High quality, 60p.
  3. Mike, Sorry for my delayed response. It depends on a speed of a computer. But usually it should work much faster. My 8 year's old PC with Intel Core i5 2.9 GHz with only a replaced graphics card (Geforce 1060 3GB) creates a MP4 file in 3-5 minutes for 4 minute's project. In other words, 1 minute of a show means 1 minute of rendering. If I enable Hardware acceleration option, it works in 3 times faster. So usually 30 slide show should be processed in several minutes. Try to update drivers for your graphics card. Now PTE AV Studio 10 Standard / Pro work only on Windows and can produce executable shows only for Windows. PTE AV Studio 10 Pro for Mac should be available by end of this year (Beta by end of this summer). We'll offer a Mac version for free for all customers who purchased/upgraded to PTE AV Studio 10 Pro. Right now, I can't say about the Standard edition of PTE, probably it will work only with Windows version. You can upgrade your existing license from PicturesToExe Essentials 8 to PTE AV Studio 10 (Standard edition, for Windows only) for 30 USD. This license also will allow you install and use PicturesToExe Essentials 9 and create executables for macOS (up to 10.14 Mojave). Additionally you can upgrade from PTE AV Studio 10 (Standard edition) to the Pro edition for 72 USD. This version will allow you use future produce PTE 10 for Mac and create executables for macOS Catalina (10.11 - 10.15+). We offer one time payment and then you can use a purchased product unlimited time. Consider our nearest competitor - Photopia which is a subscription based product. You pay 100 or 250 USD (Creator or Director) EVERY year, or lose access to their product. Even you pay 5-7 years and spent thousand dollars, you'll lose everything once you stop to pay. Compare with PTE. Our prices are much more reasonable.
  4. Hi Adrian, What large your Templates folder and how many templates it contains? By default, this folder is located here: Documents\PicturesToExe\Templates I have 2 templates and I just tried to change a location of this folder in the Preferences window of PTE. No problem. Try to choose another destination for this folder. Alternate solution: manually make a backup of original Templates folder. Delete all sub-folders in Templates folder. And change a location in PTE. Then find a new folder in Explorer and move manually all files from a backup copy.
  5. Peter, Thanks for letting me know. We'll check the code to find a reason of this issue. I'll write you later in a couple of days. You can continue to use version 10.0.9.
  6. Roel, Can you send me a diagnostic info about your computer? Press Win+R hotkey, type "dxdiag", press Enter key. A new window with DXDiag utility will appear. Click Save/Export button and send me a saved text file.
  7. Peter, Thanks for these details. We're still trying to reproduce this fault. Currently it's 3rd report on same problem. I also have a computer at home with Windows 10 and NVIDIA Geforce 1030GT, but it works fine with this mode (fullscreen slide list). Please give me more time to find a solution. If it possible, please try a previous version 10.0.9: https://files.wnsoft.com/test/pteavstudio-setup-10.0.9.exe Does it solve this problem?
  8. Roel, Try to run PTE on Intel integrated graphics. Click right mouse button on a PTE shortcut and find a command associated with Intel graphics. If you have any previous version, the new version always suggest import settings from previous versions on first run.
  9. Hi Roel, I apologize for this problem. Let me know - what graphics card in your computer? Try the following solution: Main menu > Settings > Preferences. System tab. Tick the option "Alternate renderer...". Click OK button and restart PTE.
  10. Mike, My mistake. Shows created in version 8.0.23 or earlier don't have a digitial signature and warning will appear (in macOS High Sierra or newer) every time when you run a show. Since version 9.0 we added a verified by Apple digital signature and that warning doesn't appear. Here is a sample show created in v9.0.22: https://files.wnsoft.com//test/mac/pte9022_mac.zip Shows created in future version 10.0 for Mac also will include this signature to run without a warning. Please consider an alternate solution. Create your shows in a MP4 format with HD or 4K quality. It will guarantee that shows will always play on any Mac, or PC, or TV. Even with a digitial signature there is a chance that Apple may break compatibility with old executable shows in future macOS updates. I see that you have a license for PTE 8. If you upgrade to PTE AV Studio 10 Pro now, you can use the same license key for PTE 9.0.22 to create executable shows for Mac with a digital signature (up to macOS 10.14 Mojave). Later during this year we'll introduce a Mac version of PTE 10 which will be free for all customers who purchased a license for PTE AV Studio 10 Pro. This version will create shows for macOS Catalina (10.11 - 10.15+).
  11. Hi, Let me know - what version of Windows you have and name of your graphics card.
  12. Mike, Executable shows should be created in version 8.0.23 or newer. If older version, for example PTE 8.0.20, was used, it means that created executable show will not work on macOS High Sierra or later. And as I wrote above, macOS Catalina doesn't play any executable shows created in any version of PTE.
  13. Try to restart Windows.
  14. Hi Mike, Please read first message here: https://www.pteavstudio.com/forums/topic/19917-solution-for-non-working-slideshows-on-macos-sierra-10122/ The suggested solution for PTE 8 should help with macOS 10.14 Mojave or earlier. Note, that macOS Catalina 10.15 doesn't run any executable shows, because they're 32-bit apps. Catalina supports only 64-bit apps. Alternate solution: if you have a source files of your projects, create a MP4 video with HD or 4K quality at 60p. Video files always will work with any future version of macOS. Also we're finishing work on Mac version of PTE 10. The new version will work with macOS 10.11+ or newer, including Catalina. A public Beta version should be available by end of this summer.
  15. Hi, Please let me know, when you sent us messages through the Contact Us form? I found your 3 messages from January 15 and 17 and our replies to you. All our team are working from home. We reply on all questions from customers every day. Also we're already working on future version of PTE AV Studio. Also now we're finishing a Mac version of PTE AV Studio 10 Pro now. When you purchase a new license for PTE AV Studio, our billing system automatically sends a customer his license key. Usually it takes several minutes, in some cases several hours.
  16. Hi, We have a great progress with Mac version past 6 weeks. Today I've built the first installation package (DMG) with PTE which passed all Apple's checkings for distribution of the app through our website. It means that the main code of PTE is ready. I expect a public Beta version this July or August. Now we're fixing last known problems. PTE for Mac will require macOS 10.11 El Capitan or newer.
  17. Dom, Glad that it works for you now! I hope to see new custom transitions It's not bug, a storage is different for a single transition and multiple variants. But probably we'll improve it to avoid such confusion.
  18. Hi, Try to update sound drivers. Check this video lesson which shows how to do it: https://www.youtube.com/watch?v=ncO8vekrfao Firstly, try with "Search automatically..." option. This will let Windows to find optimal new sound drivers. Restart Windows.
  19. Dom, You correctly added ReplaceWithEffectBuffer=1 or ReplaceWithEffectBuffer=2 But you need to remove a duplicating line below for each slide object: ReplaceWithEffectBuffer=0 Copy slide object, paste in Notepad, remove wrong text line, and copy/paste back to PTE transition editor.
  20. Hi, I guess that there is a problem with audio drivers in your computer. Open the Project Options window > Audio tab. Add any MP3 audio file. On the right side on this window you can see a play button with a slider to test audio file. Click to play this audio file. Do you hear a sound? Open any media player in Windows and try to play any audio file.
  21. Dom, Can you send me correctly exported transitions in .pteeff format? I cannot open *.effsrc files.
  22. Hi Mary, I apologize for this problem! You can send me a personal message through this forum. I'll reply you. I couldn't find your recent request to our support team associated with your email address. Probably you could use another email? Or our reply was a marked as a spam. Please check a junk folder in your mail app.
  23. Yes, it was 8 years ago. I was impressed by the cathedral and beautiful view of the old town.
  24. Send me a short test project where I can see this problem.
  25. Try a new version. It includes only this fix and installs as 10.0.10 Build 7: https://files.wnsoft.com/test/pteavstudio-setup.exe
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