Troubleshooting

889 topics in this forum

1. Problem Purchasing an Upgrade to PTE Pro for Mac [SOLVED]

   By Adrian Battersby, January 11, 2021
   • 2 replies
   • 774 views
   • 
   • Igor
   • January 11, 2021

2. PTE AV Studio10-Problem with Publish/Convert

   By goddi, October 2, 2019
   • 10 replies
   • 2.8k views
   • 
   • davegee
   • January 5, 2021

3. Can't move slides

   By Artsfols, December 20, 2020
   • 3 replies
   • 690 views
   • 
   • tom95521
   • December 24, 2020

4. Publish on YouTube 1 2

   By goddi, May 12, 2017
   • 25 replies
   • 4.5k views
   • 
   • Igor
   • December 15, 2020

5. Text Captions

   By Jimcamel, December 10, 2020
   • 6 replies
   • 822 views
   • 
   • Jimcamel
   • December 11, 2020

6. mp4

   By Mike Reed, December 10, 2020
   • 2 replies
   • 700 views
   • 
   • davegee
   • December 10, 2020

7. Preview mode not working after latest update on 11/29/20 [SOLVED]

   By backpack45scb, November 30, 2020   

   • preview
   • 4 replies
   • 1.1k views
   • 
   • Igor
   • December 7, 2020

8. Trimming [SOLVED]

   By AleAle5025, December 4, 2020
   • 0 replies
   • 683 views
   • 
   • AleAle5025
   • December 4, 2020

9. Old .exe file problem

   By Johnwnjr, November 24, 2020
   • 5 replies
   • 838 views
   • 
   • Johnwnjr
   • November 27, 2020

10. Previously saved Shows in Pictures to EXE not playing in Mac Big Sur

    By DaveCo, November 16, 2020
    • 3 replies
    • 837 views
    • 
    • DaveCo
    • November 17, 2020

11. PTE 8 transition OK button too low on screen to access

    By Nix Wadden, November 2, 2020
    • 1 reply
    • 792 views
    • 
    • Igor
    • November 9, 2020

12. Video Builder 10.0 DVD-Video 'Add Chapters' not working

    By pustotaa, October 29, 2020   

    • video builder
    • chapters
    • (and 1 more)

      Tagged with:

      • video builder
      • chapters
      • dvd
    • 1 reply
    • 575 views
    • 
    • Igor
    • October 29, 2020

13. Convert/Trim Freezes with Overwrite

    By goddi, October 28, 2020
    • 7 replies
    • 830 views
    • 
    • goddi
    • October 29, 2020

14. Copy/Past one PTE into another

    By Nice Try, October 20, 2020
    • 1 reply
    • 777 views
    • 
    • jt49
    • October 20, 2020

15. Page Transition

    By jt49, October 6, 2020
    • 8 replies
    • 2.8k views
    • 
    • Igor
    • October 20, 2020

16. Slide styles and Themes button not working [SOLVED]

    By Brad, October 12, 2020
    • 2 replies
    • 1k views
    • 
    • Brad
    • October 14, 2020

17. Caption in Options in Basic Album Theme [SOLVED]

    By Kalain, September 28, 2020
    • 2 replies
    • 809 views
    • 
    • Igor
    • October 12, 2020

18. Convert / Trim Video Clip Problem [SOLVED]

    By rosy, October 1, 2020
    • 19 replies
    • 2.3k views
    • 
    • Paul L
    • October 6, 2020

19. Reoccurrence of audio display problem [SOLVED]

    By David White, October 4, 2020
    • 4 replies
    • 762 views
    • 
    • David White
    • October 5, 2020

20. Insert a blank slide

    By Kalain, September 28, 2020
    • 6 replies
    • 750 views
    • 
    • Igor
    • September 30, 2020

21. Mac & 32 bit pte files [SOLVED]

    By jkb, September 22, 2020
    • 3 replies
    • 861 views
    • 
    • Igor
    • September 23, 2020

22. Windows 10.0.20190 Build 20190 PTE Preview broken [SOLVED]

    By tom95521, August 14, 2020
    • 13 replies
    • 2.2k views
    • 
    • tom95521
    • September 21, 2020

23. Do not include file to EXE [SOLVED]

    By denisb, August 29, 2020
    • 4 replies
    • 1.1k views
    • 
    • Igor
    • September 21, 2020

24. Unable to publish in 4K

    By Sarit, August 30, 2020
    • 12 replies
    • 1.5k views
    • 
    • Igor
    • September 21, 2020

25. Can not get any response from Technical Support [SOLVED]

    By Jim1949, September 11, 2020
    • 3 replies
    • 777 views
    • 
    • Igor
    • September 11, 2020