Troubleshooting

889 topics in this forum

1. mp4

   By Mike Reed, December 10, 2020
   • 2 replies
   • 702 views
   • 
   • davegee
   • December 10, 2020

2. Trimming [SOLVED]

   By AleAle5025, December 4, 2020
   • 0 replies
   • 685 views
   • 
   • AleAle5025
   • December 4, 2020

3. Preview mode not working after latest update on 11/29/20 [SOLVED]

   By backpack45scb, November 30, 2020   

   • preview
   • 4 replies
   • 1.1k views
   • 
   • Igor
   • December 7, 2020

4. Old .exe file problem

   By Johnwnjr, November 24, 2020
   • 5 replies
   • 845 views
   • 
   • Johnwnjr
   • November 27, 2020

5. Previously saved Shows in Pictures to EXE not playing in Mac Big Sur

   By DaveCo, November 16, 2020
   • 3 replies
   • 846 views
   • 
   • DaveCo
   • November 17, 2020

6. Drop Shadow and Glow Arrow Inconsistency [SOLVED]

   By Brad, November 6, 2020
   • 2 replies
   • 733 views
   • 
   • Igor
   • February 8, 2022

7. PTE 8 transition OK button too low on screen to access

   By Nix Wadden, November 2, 2020
   • 1 reply
   • 795 views
   • 
   • Igor
   • November 9, 2020

8. Video Builder 10.0 DVD-Video 'Add Chapters' not working

   By pustotaa, October 29, 2020   

   • video builder
   • chapters
   • (and 1 more)

     Tagged with:

     • video builder
     • chapters
     • dvd
   • 1 reply
   • 579 views
   • 
   • Igor
   • October 29, 2020

9. Convert/Trim Freezes with Overwrite

   By goddi, October 28, 2020
   • 7 replies
   • 832 views
   • 
   • goddi
   • October 29, 2020

10. Copy/Past one PTE into another

    By Nice Try, October 20, 2020
    • 1 reply
    • 781 views
    • 
    • jt49
    • October 20, 2020

11. Slide styles and Themes button not working [SOLVED]

    By Brad, October 12, 2020
    • 2 replies
    • 1k views
    • 
    • Brad
    • October 14, 2020

12. Page Transition

    By jt49, October 6, 2020
    • 8 replies
    • 2.8k views
    • 
    • Igor
    • October 20, 2020

13. Reoccurrence of audio display problem [SOLVED]

    By David White, October 4, 2020
    • 4 replies
    • 766 views
    • 
    • David White
    • October 5, 2020

14. Convert / Trim Video Clip Problem [SOLVED]

    By rosy, October 1, 2020
    • 19 replies
    • 2.3k views
    • 
    • Paul L
    • October 6, 2020

15. Caption in Options in Basic Album Theme [SOLVED]

    By Kalain, September 28, 2020
    • 2 replies
    • 810 views
    • 
    • Igor
    • October 12, 2020

16. Insert a blank slide

    By Kalain, September 28, 2020
    • 6 replies
    • 756 views
    • 
    • Igor
    • September 30, 2020

17. Mac & 32 bit pte files [SOLVED]

    By jkb, September 22, 2020
    • 3 replies
    • 870 views
    • 
    • Igor
    • September 23, 2020

18. Can not get any response from Technical Support [SOLVED]

    By Jim1949, September 11, 2020
    • 3 replies
    • 783 views
    • 
    • Igor
    • September 11, 2020

19. DVD burning issue [SOLVED]

    By 9428jim, September 2, 2020
    • 5 replies
    • 1.2k views
    • 
    • Igor
    • September 3, 2020

20. Unable to publish in 4K

    By Sarit, August 30, 2020
    • 12 replies
    • 1.5k views
    • 
    • Igor
    • September 21, 2020

21. Do not include file to EXE [SOLVED]

    By denisb, August 29, 2020
    • 4 replies
    • 1.1k views
    • 
    • Igor
    • September 21, 2020

22. Windows 10.0.20190 Build 20190 PTE Preview broken [SOLVED]

    By tom95521, August 14, 2020
    • 13 replies
    • 2.2k views
    • 
    • tom95521
    • September 21, 2020

23. Rae fromScotland [SOLVED]

    By Rae from scotland, August 13, 2020   

    • time line view
    • 5 replies
    • 907 views
    • 
    • Rae from scotland
    • August 14, 2020

24. Cannot activatenew version [SOLVED]

    By Stephen Fowler, August 12, 2020
    • 8 replies
    • 1k views
    • 
    • Igor
    • August 13, 2020

25. More problems with Master Video

    By jkb, August 10, 2020
    • 1 reply
    • 622 views
    • 
    • Igor
    • August 11, 2020