Troubleshooting

943 topics in this forum

1. Jon B [SOLVED]

   By Jon B, February 28, 2023
   • 7 replies
   • 1.2k views
   • 
   • Igor
   • March 1, 2023

2. Help with Version 11.0.2 [SOLVED]

   By JayCee, February 23, 2023
   • 7 replies
   • 1.5k views
   • 
   • Igor
   • October 6, 2023

3. About PTE 11.0.2 [SOLVED]

   By henri05_HA, February 15, 2023   

   • no video file
   • 3 replies
   • 6.4k views
   • 
   • Igor
   • February 15, 2023

4. Font display problem [SOLVED]

   By Cèlou, February 11, 2023
   • 5 replies
   • 1.1k views
   • 
   • Igor
   • February 16, 2023

5. black background in png files [SOLVED]

   By MUR, February 10, 2023
   • 10 replies
   • 2.4k views
   • 
   • Igor
   • February 15, 2023

6. projects empty and lost

   By Wilhelmien, February 9, 2023
   • 4 replies
   • 950 views
   • 
   • Igor
   • May 11, 2023

7. License Key not found [SOLVED]

   By owjoshots, February 2, 2023
   • 3 replies
   • 1.5k views
   • 
   • Igor
   • February 3, 2023

8. Convert/Trim-incorrect aspect ratio (SOLVED)

   By goddi, February 1, 2023
   • 7 replies
   • 1.5k views
   • 
   • Igor
   • February 1, 2023

9. Problem V. Pro 11.0.1 [SOLVED]

   By Ghulya, January 22, 2023   

   • problem
   • update v. 11.0.1
   • 5 replies
   • 2.8k views
   • 
   • Ghulya
   • January 23, 2023

10. Default transitions [SOLVED]

    By denisb, January 22, 2023
    • 6 replies
    • 1.9k views
    • 
    • Igor
    • January 24, 2023

11. Wrong subject in the order e-mail for PTE V11 (German) [SOLVED]

    By Maiger, January 19, 2023
    • 4 replies
    • 820 views
    • 
    • jt49
    • January 20, 2023

12. .pte files opening in wrong version from Explorer [Solved]

    By jkb, January 18, 2023
    • 10 replies
    • 1.1k views
    • 
    • Igor
    • January 19, 2023

13. Tiff images not being loaded (V11.0 Pro)

    By goddi, January 18, 2023
    • 16 replies
    • 1.9k views
    • 
    • denisb
    • January 20, 2023

14. File list corrupted after convert/trim video clip (PTE V11, Mac silicon) [SOLVED]

    By willemx, January 14, 2023
    • 10 replies
    • 1.7k views
    • 
    • Igor
    • March 18, 2023

15. Shutting Down Suddenly [SOLVED]

    By JEB, January 11, 2023
    • 4 replies
    • 7.4k views
    • 
    • JEB
    • January 12, 2023

16. Serif Affinity 2.0.3 won't open when set as the graphical editor with PTE11

    By Mike2003, January 9, 2023
    • 8 replies
    • 1.5k views
    • 
    • Igor
    • January 11, 2023

17. Publishing to HD video won't work [SOLVED]

    By Wilhelmien, January 9, 2023
    • 10 replies
    • 2k views
    • 
    • Igor
    • January 24, 2023

18. Fonts not displaying properly [CLOSED]

    By Almark, January 8, 2023
    • 7 replies
    • 1.1k views
    • 
    • Igor
    • February 2, 2023

19. After four days still no license key [SOLVED]

    By mwaite49, January 5, 2023
    • 6 replies
    • 1.9k views
    • 
    • Igor
    • January 11, 2023

20. Upgrade from 10.5.9 to 11 [SOLVED]

    By eep, January 5, 2023
    • 3 replies
    • 788 views
    • 
    • eep
    • January 5, 2023

21. Issue with Transitions [SOLVED]

    By davegee, January 4, 2023
    • 24 replies
    • 2.7k views
    • 
    • Igor
    • January 18, 2023

22. Problem after update [SOLVED]

    By Guldsmed, December 30, 2022
    • 3 replies
    • 1.8k views
    • 
    • Guldsmed
    • December 30, 2022

23. Transferring landing pages [SOLVED]

    By Mike2003, December 27, 2022
    • 5 replies
    • 2k views
    • 
    • Mike2003
    • December 28, 2022

24. Wrong Version [SOLVED]

    By Michael Rains, December 26, 2022
    • 2 replies
    • 635 views
    • 
    • Igor
    • December 27, 2022

25. Italian translation [SOLVED]

    By AlexRoma, December 21, 2022
    • 1 reply
    • 1.9k views
    • 
    • Igor
    • December 21, 2022