Igor

Dave, Thanks for checking! Tom, The Mac version of PTE AV Studio almost correctly supported these fonts (unlike Windows version). We'll release a new updated version soon.

Hi, Try a new version 11.0.3 Build 5: https://files.wnsoft.com/test/pteavstudio-setup.exe We improved support for these fonts.

Hi Denis, I just replied on your question on Diapositif. In PTE AV Studio 11 we added HEIC images support for the Mac version. macOS natively supports this format and we could easily implement it. For Windows it means that we should find and use some external decoder (library). HEIC format technically is very complicated. It's based on HEVC video format ( a series of HEVC video frames to store one large image). I hoped that HEIC support will be eventually added to popular LibAV library (video/audio/image decoders) which we use on Windows and Mac. Regrettably their developers didn't add HEIC support yet. So support of HEIC for Windows is not ready yet. Sorry for this delay. I remember about importance of HEIC support. I also have iPhone and use its camera.

Thanks for the details. Indeed the problem with these fonts occur on some other apps, too. For example, I observe cropped text in WordPad (Microsoft) and in LibreOffce Writer. However, we'll try to find a permanent solution. There is a workaround for PTE AV Studio. Add an empty text line before and after your text line. It should help.

Dave, Thanks, I've reproduced this issue. We'll check the code next week.

Hi, Do you use version 10 or 11? Check the About window that you have the latest update 10.5.9 or 11.0.3 accordingly.

Very impressive template and slide styles. Thanks!

Dave, I use online image editor to convert HEIC to JPEG: Photopea.com

Denis, Yes, I see that CT from PTE 9 has incorrect number of a preset ("2" after resolution). Before V11 there were only two presets (0,1) for Circle and Rectangle. Let me know, if it will occur again with another project.

Hi Tony, Thanks for the confirmation. I'm glad! We plan to release a new version soon.

Hi Tom, Thanks, we'll fix this issue with Color profile field in the Mac version. Also we'll add more info about a file.

Hi Gary, Under the same comparison conditions, HEVC encoders produce on 30-50% smaller video file than AVC (H.264) for the same visual quality. However real-time hardware encoders (in cameras) do not work as efficiently as software encoders on a computer. Hardware encoders compensate reduced quality by increasing a bitrate. PTE AV Studio by default uses more progressive encoding method - constant quality. It means that a video encoder analyzes every frame (content) and smartely increase or decrease bitrate for a series of video frames according content. A similar example, saving a JPEG image. You set a desired visual quality from "1" to "11" and resulting file size will depend on how many fine details are shown in your picture.

Hi, Can you try a new version 11.0.3 Build 2 on your Mac? We fixed the problem with non-working text animation by words. https://files.wnsoft.com/test/PTE-AV-Studio.dmg

Denis, I remember about your suggestion. Sorry for the delay.

Hi Pascal, When the storage has many custom transitions (especially have transitions with many variants and embedded resources). Slide Options window may appear longer time. It should be the same in V10.X and the new 11.0. Probably you assigned different folders to store transitions for V10 and V11 ? Now we're trying to optimize loading of transitions from the storage. Probably it will be done for V11.

Hi Ann, I guess that you used PTE AV Studio app to choose a file on your Mac? If yes, probably you called Open Project window? It allows to choose only .pte project files. To add images or videos, use the File Panel in the main window of PTE AV Studio. Or open the Objects and animation editor and then click Add Image/Video button to choose a file from your Mac and add to current slide.

Thanks! I confirm this issue. We'll fix it soon.

Hi Jean Claude, I'm glad that we solved that problem! Usually import of settings works correctly. PTE AV Studio simply reads configuration from an old version. Maybe some issue with file rights. Your license key works with V11, because you recently purchased the license. Please note that one license can be activated on 2 computers.

I started a similar topic 10 years ago. You can try my demo project in the 1st post from a link below. The project can be opened in V10 or V11:

Hi Nicole, I apologize for this problem! Please let me know - did you mean the latest update 11.0.3 and previous 11.0.2 worked correctly. Or you tried V11 for the first time after 10.X ? I recommend the following solution: 1. Uninstall PTE AV Studio 11 (all your projects and styles will be saved automatically). 2. Restart Windows. 3. Install PTE AV Studio 11 again (from WnSoft website). If it doesn't help, I recommend to update drivers for graphics card. Check Windows Update panel for new available drivers.

Well, so both versions 10.5 and 11.0 don't work on your computer even with a replaced NVIDIA graphics card? Maybe this problem is related with a certain file or folder which are shown or selected in the File Tree / File List. Try to perform a new installation of PTE 11. Uninstall PTE, install PTE again, skip import of settings from any previous versions (it's important step). Now check how PTE works. By default, it starts with a Sample Project. Then try to browse some folder with your photos.

Thanks, try to use PTE 11 in a trial mode. Does it work correctly on your computer?

Do you mean 2 attempts to run PTE 11? Tell me in more details, what message you see?

It's a strange problem! Can you try the newest version 11.0 ? You can install a trial version, just untick an option "Associate with .pte files" when you install it.

Excuse me that we couldn't help you with this problem on the old AMD graphics. Please let me know when you replace this graphics card to a new one.