Igor

Hi Ralph, I just sent you a personal message with your license key for PicturesToExe Deluxe 9. We apologize for the problem with our missing emails! Did you use ralph...@....net.com address in the Contact Us form? I couldn't find your ticket, sorry.

Tom, Yes, the code of PTE will be converted once to ARM instructions on installation.

We ordered a special Mac with a new Apple Silicon CPU for developers. It should arrive in 2 weeks. So it will allow us to check a work of PTE AV Studio on Mac with a new ARM CPU and adapt the code for the best performance. Officially, the first Mac with Apple Silicon CPU will be available for sales at the end of this year.

Hi, If you want to try a Beta version of PTE AV Studio 10 Pro for Mac and become a Beta tester, add your comment below. I'll send you an invitation in July or August. Please wait for my message. And later the Beta version will be available for all users. You should have a license key for the Pro version of PTE AV Studio 10. Also let me know about a configuration of your Mac and version of macOS. PTE AV Studio for Mac requires: - macOS 10.11 El Capitan or newer (including macOS 10.15 Catalina). - Mac 2012 Late or newer. P.S. Remember that it's a Beta version. Some features are not implemented yet, you may observe freezings or incorrect work of the program. Update. We started Beta testing of Mac version.

Yes

Hi Patrick, If you purchase the Pro version of PTE AV Studio 10 you can use Mac and/or Windows version with your license key. Once we publish a Beta version you can try it on your Mac with your license key. For new customers a price for united Mac and Windows Pro version will be exactly the same as now. No subscription, just one time payment for a purchased version.

It will be possible when we introduce multiple tracks for objects. It will allow to place a logo on a top track and adjust it, even with animation.

Thanks, Tom, we'll try to fix these issues.

Jose, I'm glad that your laptop works faster with PTE now. Do you have AMD Radeon Control panel? If yes, check again for any options to enable best performance mode for 3D apps. Check your settings according this article: https://docs.microsoft.com/en-us/windows-hardware/customize/desktop/customize-power-slider Also another reason of reduced performance in 3D apps - dust inside cooling system of a laptop.

Dom, Simply recreate this style. I recommend to keep a source project which you used to create this style. In this case, when you recreate the style (Ctrl+J hotkey) PTE will automatically offer existing style name, category, description, author name, and other parameters. So I press Ctrl+J, OK, Confirm to Replace. That's all.

Jose, Try to update Windows 10 to the latest version v2004 (May 2020). I already installed this update: https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update

Barry, Thanks for the original project and created slide style. I reproduced this problem. Original slides for the styles didn't use "Scale key frames..." mode in the Slide Options. It causes this problem. If I enable this mode and re-create a style, everything works correctly. We kept unticked mode "Scale key frames..." mainly for compatibility and slide styles were intended for work with scaling of keyframes. We'll try to fix this problem, but I'm not sure that we can quickly fix this old code without adding new issues.

Jose, try to update graphics drivers. It may help.

Jose, PTE 9 and PTE 10 automatically choose optimal fast NVIDIA graphics on laptops with dual graphics (NVIDIA + Intel). Regrettably AMD doesn't provide this possibility and performance of PTE depends on default settings in Windows 10 or in AMD Radeon Catalyst Control panel. You need to switch your 3D graphics for maximum performance (in plugged mode and with battery mode). There are two variants: 1. For certain app. But it's not optimal if you run PTE EXE shows or preview. 2. Global settings for all apps. Recommended by me. You can also read this article, probably it will help: https://www.trickyways.com/2019/07/how-to-force-an-app-to-use-dedicated-gpu-windows/#gpp

Barry, Please send me the original project (source of this style in a ZIP) and created/exported style. As simple as possible.

Hi Andrew, First Beta version should be available in August and open Beta testing will take at least several months. You can upgrade (now or later) to PTE AV Studio 10 Pro to get a free Mac version.

Dom, It seems to be a side effect of a strong Unsharp mask (Blur "-40") for image object of the book. Set zero and it will solve the problem. Or try less value: "-10" or "-20". You can also apply sharpenning in Photoshop. We'll try to optimize Unsharp mask code for this case, but it may take significant time.

PTE AV Studio 10.0.11 is available Dowload: https://files.wnsoft.com/pteavstudio/pteavstudio-setup.exe Or use Auto Update feature: Main menu > Help > Check for Free Updates. Added support for M4V video files (created in Final Cut Pro). Added alternate Dutch translation (thanks to René Diepenbroek). See the Main menu > Settings > Language > Nederlands 2 Improved stability of the main application on some computers. Improved the Color window. Translated OK and Cancel buttons. Improved the Objects and Animation editor. Translated names of themes for a Button object Fixed problem with a multiline text description of user slide style. Fixed problem with cloning a custom transition located in a local storage of a project. Fixed problem with a color of a title of windows in Dark mode of PTE AV Studio under Windows 10 May 2020 Update Fixed problem with incorrect duration of a preview for a transition in the Slide Options if previous slide has a short slide duration.

Almost final version 10.0.11 Build 8: https://files.wnsoft.com/test/pteavstudio-setup.exe Added support for M4V video files (created in Final Cut Pro). Fixed problem with incorrect duration of a preview for a transition in the Slide Options if previous slide has a short slide duration. Tomorrow we'll publish the official version 10.0.11 with many small improvements.

Thanks, Jill! I'm glad.

Jill, Please try a new version 10.0.11 Build 8: https://files.wnsoft.com/test/pteavstudio-setup.exe

Hi Dom, I don't observe such behaviour. I attach my test project. It includes objects with Transparent for click mode in a Mask Stencil. Check also Tools menu > Ignore Objects Not Selected. In my PTE this global option is turned off (as by default). MaskTest.pte

Hi Jill, Thanks, I reproduced this problem. I checked the project CountDown.pte which you've sent me earlier. The problem with a transition preview occurs when 1st slide has a short duration (1 sec) and 2nd slide is 60 sec with a long transition 59 sec. We'll try to fix it quickly.

Hi Jill, We added official support of M4V videos in version 10.0.11 Build 7: https://files.wnsoft.com/test/pteavstudio-setup.exe M4V is a modification of MP4 container from Apple with a traditional H.264 video compression. Note: some M4V videos (usually purchased movies) may include DRM protection and their playback are limited by certain computer(s). PTE AV Studio will not able to play such protected videos. Home videos in M4V created by users are not protected and should not cause any problems.

Jill, Please send me a sample video, if it possible. Try the following: rename a file extension to .mp4, will it help to get to work this video?