Troubleshooting

967 topics in this forum

1. V9.0.3-Errors File List went blank-Again

   By goddi, March 4, 2017
   • 7 replies
   • 2.1k views
   • 
   • Igor
   • March 9, 2017

2. Can't copy files to another location...this time from a CD...new location won't be recognized

   By goddi, August 23, 2023
   • 11 replies
   • 2.1k views
   • 
   • goddi
   • August 24, 2023

3. Help with renewal

   By rjpring, November 8, 2014
   • 2 replies
   • 2.1k views
   • 
   • Igor
   • November 8, 2014

4. Publish video with duplicate filename without closing output window

   By tom95521, January 14, 2020
   • 5 replies
   • 2.1k views
   • 
   • tom95521
   • January 16, 2020

5. Question about .heic images [SOLVED]

   By mforce2000, August 28, 2025
   • 7 replies
   • 2.1k views
   • 
   • Igor
   • September 3, 2025

6. Transition-Importing [SOLVED]

   By goddi, July 16, 2020
   • 6 replies
   • 2.1k views
   • 
   • goddi
   • July 17, 2020

7. Music Has A Beep in my show

   By smithrg, May 11, 2025   

   • beep in an mp3
   • 5 replies
   • 2.1k views
   • 
   • Igor
   • May 15, 2025

8. out of memory PTE 9 'Out of memory' creating HD video

   By PhillDB, July 5, 2017   

   • slide styles
   • hd video
   • 3 replies
   • 2.1k views
   • 
   • Igor
   • July 6, 2017

9. Rendering 1080p HD Video file

   By PeterY, January 15, 2017
   • 4 replies
   • 2.1k views
   • 
   • Igor
   • January 16, 2017

10. No playback when recording [SOLVED]

    By snapcam, August 18, 2023   

    • playback
    • sound
    • 8 replies
    • 2.1k views
    • 
    • snapcam
    • August 20, 2023

11. Under windows 10 preview system, Pte Preview function doesn't star

    By lchineur, May 29, 2015
    • 2 replies
    • 2k views
    • 
    • lchineur
    • May 29, 2015

12. Convert/Trim Freezes with Overwrite

    By goddi, October 28, 2020
    • 7 replies
    • 2k views
    • 
    • goddi
    • October 29, 2020

13. Audio freeze [SOLVED]

    By miet, February 1, 2021
    • 4 replies
    • 2k views
    • 
    • Igor
    • February 2, 2021

14. Timeline Problem

    By jt49, May 16, 2017
    • 7 replies
    • 2k views
    • 
    • Igor
    • May 17, 2017

15. Post Setting "FUNCTION EXPLAINED as NORMAL".

    By Guest Yachtsman1, September 22, 2014
    • 6 replies
    • 2k views
    • 
    • davegee
    • September 23, 2014

16. Change Video File: File name did not change

    By goddi, December 28, 2021
    • 8 replies
    • 2k views
    • 
    • Igor
    • January 10, 2022

17. Text Zoom Percentage [SOLVED]

    By davegee, March 29, 2017
    • 7 replies
    • 2k views
    • 
    • MUR
    • March 30, 2017

18. Audio comment bug when opening v7 projects

    By Urmas, July 18, 2017   

    • audio comment
    • 3 replies
    • 2k views
    • 
    • Igor
    • July 18, 2017

19. (SOLVED) Pte Forum problem

    By BrianH, July 12, 2016
    • 2 replies
    • 2k views
    • 
    • Lin Evans
    • July 13, 2016

20. Default Font

    By Mick, July 28, 2017
    • 2 replies
    • 2k views
    • 
    • Mick
    • July 31, 2017

21. Blur Function

    By Guest Yachtsman1, April 22, 2015
    • 6 replies
    • 2k views
    • 
    • davegee
    • April 23, 2015

22. Possible bug in 8's video publisher. [SOLVED]

    By Guest Yachtsman1, March 19, 2014
    • 1 reply
    • 2k views
    • 
    • Guest
    • March 19, 2014

23. macOS Somona beta 5 font problem [SOLVED]

    By Almark, August 21, 2023
    • 4 replies
    • 2k views
    • 
    • Igor
    • August 29, 2023

24. PTE changes the screen brightness.

    By MUR, July 11, 2016
    • 5 replies
    • 2k views
    • 
    • MUR
    • July 12, 2016

25. Second User Styles Folder (Solved)

    By davegee, April 28, 2016
    • 4 replies
    • 2k views
    • 
    • davegee
    • April 29, 2016