Troubleshooting

961 topics in this forum

1. Preview Problem [SOLVED]

   By Bert, March 16, 2019   

   • new screen in preview
   • 3 replies
   • 2.9k views
   • 
   • Igor
   • March 18, 2019

2. published file cannot be run

   By tonythephoto, September 9, 2015
   • 13 replies
   • 2.9k views
   • 
   • Igor
   • September 18, 2015

3. File List Sort Order not saved [SOLVED]

   By tom95521, September 30, 2018
   • 5 replies
   • 2.9k views
   • 
   • Igor
   • October 16, 2018

4. PTE 8 and 9 Mac executable without sound

   By pisolomau, January 30, 2018   

   • mac
   • nosound
   • 5 replies
   • 2.9k views
   • 
   • pisolomau
   • February 7, 2018

5. Video Clip Won't Convert

   By goddi, August 15, 2017
   • 5 replies
   • 2.9k views
   • 
   • Barry Beckham
   • October 18, 2017

6. Problem in Video Builder

   By MUR, August 28, 2014   

   • Video
   • 7 replies
   • 2.9k views
   • 
   • MUR
   • August 30, 2014

7. slideshow not working on a 2017 MAC

   By khunter, January 14, 2019
   • 5 replies
   • 2.9k views
   • 
   • Igor
   • January 15, 2019

8. EXIF text template [SOLVED]

   By MikeL117, March 17, 2018
   • 3 replies
   • 2.9k views
   • 
   • davegee
   • October 14, 2018

9. Strange behaviour of the custom transition windows [SOLVED]

   By denisb, May 29, 2018
   • 4 replies
   • 2.9k views
   • 
   • denisb
   • June 1, 2018

10. Full Screen View (F3) of File List [SOLVED]

    By tom95521, April 11, 2021
    • 14 replies
    • 2.9k views
    • 
    • Igor
    • April 21, 2021

11. Music synchronisation problem [SOLVED]

    By JEB, February 14, 2024
    • 11 replies
    • 2.9k views
    • 
    • Igor
    • February 20, 2024

12. PTE will not render in Video Builder

    By Laszlo K, November 30, 2014
    • 9 replies
    • 2.9k views
    • 
    • Laszlo K
    • December 4, 2014

13. French accented characters [SOLVED]

    By Bermary50, June 24, 2021
    • 17 replies
    • 2.8k views
    • 
    • Igor
    • June 27, 2021

14. Menu discrepency in video builder

    By Laszlo K, October 17, 2014
    • 11 replies
    • 2.8k views
    • 
    • Laszlo K
    • October 22, 2014

15. Publishing problem due to limited RAM on MacBook Pro

    By MichaelV, February 5, 2024
    • 5 replies
    • 2.8k views
    • 
    • Igor
    • April 9, 2025

16. Custom transition with vidéo

    By Roan Jon, June 6, 2018
    • 3 replies
    • 2.8k views
    • 
    • Igor
    • June 8, 2018

17. background image in a custom transition

    By denisb, April 25, 2019
    • 3 replies
    • 2.8k views
    • 
    • davegee
    • April 25, 2019

18. Another problem with registration & "Load a key" [SOLVED]

    By laurence1, April 9, 2014   

    • License Key
    • 4 replies
    • 2.8k views
    • 
    • Ken Cox
    • April 15, 2014

19. (Solved) mp4 OK (in HD) but not EXE, with (too) large picture

    By jmG-06100, September 19, 2018
    • 4 replies
    • 2.8k views
    • 
    • jmG-06100
    • September 19, 2018

20. Dvd-Video Disc sound problem [SOLVED]

    By macquin, November 26, 2018
    • 2 replies
    • 2.8k views
    • 
    • macquin
    • November 28, 2018

21. 9.0.14

    By MLink, December 9, 2017   

    • erstellen hd-video für pc
    • 6 replies
    • 2.8k views
    • 
    • MLink
    • December 13, 2017

22. No Audio on DVD

    By fergy, December 16, 2017   

    • dvd
    • audio
    • 4 replies
    • 2.8k views
    • 
    • fergy
    • December 19, 2017

23. Advanced Options

    By Barry Beckham, December 4, 2017
    • 6 replies
    • 2.8k views
    • 
    • Igor
    • December 6, 2017

24. 3D book animation [SOLVED]

    By macian, February 6, 2021
    • 13 replies
    • 2.8k views
    • 
    • Igor
    • February 10, 2021

25. Product Key and Anti-Virus

    By Barry Beckham, February 2, 2015
    • 13 replies
    • 2.8k views
    • 
    • Barry Beckham
    • February 5, 2015