Troubleshooting

965 topics in this forum

1. "Use newer version of Video Builder" error message [SOLVED]

   By Birdbrain186, January 14, 2019
   • 3 replies
   • 3k views
   • 
   • Igor
   • January 17, 2019

2. (Solved)false positives with Avast & PTE 7.5

   By jkb, July 20, 2018
   • 4 replies
   • 3k views
   • 
   • jkb
   • July 21, 2018

3. Assertion Failure Error [SOLVED]

   By wideangle, January 8, 2019   

   • assertion failure
   • 4 replies
   • 3k views
   • 
   • wideangle
   • January 8, 2019

4. published file cannot be run

   By tonythephoto, September 9, 2015
   • 13 replies
   • 3k views
   • 
   • Igor
   • September 18, 2015

5. Video Clip Won't Convert

   By goddi, August 15, 2017
   • 5 replies
   • 3k views
   • 
   • Barry Beckham
   • October 18, 2017

6. Problem in Video Builder

   By MUR, August 28, 2014   

   • Video
   • 7 replies
   • 3k views
   • 
   • MUR
   • August 30, 2014

7. PTE 8 and 9 Mac executable without sound

   By pisolomau, January 30, 2018   

   • mac
   • nosound
   • 5 replies
   • 3k views
   • 
   • pisolomau
   • February 7, 2018

8. File List Sort Order not saved [SOLVED]

   By tom95521, September 30, 2018
   • 5 replies
   • 3k views
   • 
   • Igor
   • October 16, 2018

9. Preview Problem [SOLVED]

   By Bert, March 16, 2019   

   • new screen in preview
   • 3 replies
   • 3k views
   • 
   • Igor
   • March 18, 2019

10. slideshow not working on a 2017 MAC

    By khunter, January 14, 2019
    • 5 replies
    • 2.9k views
    • 
    • Igor
    • January 15, 2019

11. PTE will not render in Video Builder

    By Laszlo K, November 30, 2014
    • 9 replies
    • 2.9k views
    • 
    • Laszlo K
    • December 4, 2014

12. Menu discrepency in video builder

    By Laszlo K, October 17, 2014
    • 11 replies
    • 2.9k views
    • 
    • Laszlo K
    • October 22, 2014

13. Publishing problem due to limited RAM on MacBook Pro

    By MichaelV, February 5, 2024
    • 5 replies
    • 2.9k views
    • 
    • Igor
    • April 9, 2025

14. 3D book animation [SOLVED]

    By macian, February 6, 2021
    • 13 replies
    • 2.9k views
    • 
    • Igor
    • February 10, 2021

15. EXIF text template [SOLVED]

    By MikeL117, March 17, 2018
    • 3 replies
    • 2.9k views
    • 
    • davegee
    • October 14, 2018

16. Strange behaviour of the custom transition windows [SOLVED]

    By denisb, May 29, 2018
    • 4 replies
    • 2.9k views
    • 
    • denisb
    • June 1, 2018

17. Another problem with registration & "Load a key" [SOLVED]

    By laurence1, April 9, 2014   

    • License Key
    • 4 replies
    • 2.9k views
    • 
    • Ken Cox
    • April 15, 2014

18. background image in a custom transition

    By denisb, April 25, 2019
    • 3 replies
    • 2.9k views
    • 
    • davegee
    • April 25, 2019

19. 9.0.14

    By MLink, December 9, 2017   

    • erstellen hd-video für pc
    • 6 replies
    • 2.9k views
    • 
    • MLink
    • December 13, 2017

20. (Solved) mp4 OK (in HD) but not EXE, with (too) large picture

    By jmG-06100, September 19, 2018
    • 4 replies
    • 2.9k views
    • 
    • jmG-06100
    • September 19, 2018

21. Problem with Photo Flip transition

    By Georges, July 26, 2023
    • 14 replies
    • 2.9k views
    • 
    • Igor
    • August 2, 2023

22. Dvd-Video Disc sound problem [SOLVED]

    By macquin, November 26, 2018
    • 2 replies
    • 2.9k views
    • 
    • macquin
    • November 28, 2018

23. Custom transition with vidéo

    By Roan Jon, June 6, 2018
    • 3 replies
    • 2.9k views
    • 
    • Igor
    • June 8, 2018

24. Product Key and Anti-Virus

    By Barry Beckham, February 2, 2015
    • 13 replies
    • 2.9k views
    • 
    • Barry Beckham
    • February 5, 2015

25. Advanced Options

    By Barry Beckham, December 4, 2017
    • 6 replies
    • 2.9k views
    • 
    • Igor
    • December 6, 2017