Troubleshooting

961 topics in this forum

1. What does this mean?

   By Ronniebootwest, October 1, 2018
   • 4 replies
   • 2.8k views
   • 
   • davegee
   • October 4, 2018

2. Accidental resize of section of Objects and Animation window [SOLVED]

   By Jay, February 5, 2019   

   • objects and animation
   • 2 replies
   • 2.8k views
   • 
   • Jay
   • February 5, 2019

3. Speed Options not converted correctly from PTE5.6 to PTE9 [SOLVED]

   By jkb, December 18, 2018
   • 4 replies
   • 2.8k views
   • 
   • jkb
   • December 19, 2018

4. General Disc problem

   By jdearman, May 28, 2015
   • 8 replies
   • 2.8k views
   • 
   • Johnwnjr
   • July 9, 2015

5. Layernames changed by applying a slide style

   By Pieter, January 19, 2019
   • 3 replies
   • 2.7k views
   • 
   • Barry Beckham
   • January 20, 2019

6. Problem with Photo Flip transition

   By Georges, July 26, 2023
   • 14 replies
   • 2.7k views
   • 
   • Igor
   • August 2, 2023

7. V9.0.3-Rotation of Images (Ctrl+F and Alt+F)-SOLVED

   By goddi, March 3, 2017
   • 9 replies
   • 2.7k views
   • 
   • goddi
   • March 9, 2017

8. Black Spaces in MP4

   By Elaine Bain, April 25, 2018
   • 5 replies
   • 2.7k views
   • 
   • Elaine Bain
   • May 8, 2018

9. Anti-virus False Positive from MalwareBytes [SOLVED]

   By PGA, December 30, 2014
   • 12 replies
   • 2.7k views
   • 
   • Igor
   • January 2, 2015

10. Unable to publish in 4K

    By Sarit, August 30, 2020
    • 12 replies
    • 2.7k views
    • 
    • Igor
    • September 21, 2020

11. Severe Memory Leak 10.5.2 Apple Silicon Build 4 [CLOSED]

    By Jimcamel, August 8, 2021
    • 19 replies
    • 2.7k views
    • 
    • Igor
    • November 18, 2021

12. Microphone on a Mac

    By Barry Beckham, February 13, 2025
    • 8 replies
    • 2.7k views
    • 
    • jt49
    • March 12, 2025

13. Non-functional Windows error message

    By cgbraggjr, February 24, 2014
    • 4 replies
    • 2.7k views
    • 
    • cgbraggjr
    • March 3, 2014

14. Translation [SOLVED]

    By denisb, June 13, 2018
    • 2 replies
    • 2.7k views
    • 
    • denisb
    • June 14, 2018

15. MP4 as audio clip [SOLVED]

    By jt49, October 25, 2019
    • 4 replies
    • 2.7k views
    • 
    • Igor
    • November 1, 2019

16. installation error

    By pere, November 22, 2017   

    • installation
    • 4 replies
    • 2.7k views
    • 
    • Igor
    • November 27, 2017

17. (SOLVED) Clickable Menu Items do not work with Multiple Frames

    By jkb, May 3, 2018
    • 3 replies
    • 2.7k views
    • 
    • jt49
    • May 4, 2018

18. Animated Gif

    By denisb, May 5, 2017
    • 6 replies
    • 2.7k views
    • 
    • Igor
    • May 10, 2017

19. Change Video File-length not adjusting

    By goddi, January 16, 2019
    • 2 replies
    • 2.7k views
    • 
    • goddi
    • January 16, 2019

20. Comment Box for Styles [SOLVED]

    By jt49, May 7, 2020
    • 3 replies
    • 2.7k views
    • 
    • jt49
    • May 8, 2020

21. Exporting a Theme [SOLVED]

    By Barry Beckham, May 14, 2022
    • 9 replies
    • 2.7k views
    • 
    • Igor
    • May 28, 2022

22. V11 Videos Flickering

    By rmstevens, August 11, 2025
    • 8 replies
    • 2.7k views
    • 
    • Igor
    • August 12, 2025

23. Publishing to HD video won't work [SOLVED]

    By Wilhelmien, January 9, 2023
    • 10 replies
    • 2.6k views
    • 
    • Igor
    • January 24, 2023

24. TV Slideshow Picture slightly larger than screen

    By MelBuryManu, November 5, 2015
    • 8 replies
    • 2.6k views
    • 
    • davegee
    • November 7, 2015

25. Update - Installation error (Solved)

    By Barry Beckham, January 29, 2020
    • 9 replies
    • 2.6k views
    • 
    • Lin Evans
    • January 30, 2020