Troubleshooting

903 topics in this forum

1. Support group [SOLVED]

   By knightlines, March 14, 2017
   • 4 replies
   • 893 views
   • 
   • knightlines
   • March 14, 2017

2. Language Settings Error Message

   By jt49, April 27, 2017
   • 3 replies
   • 892 views
   • 
   • Igor
   • May 5, 2017

3. (SOLVED) Copy project to another file...slides' locations don't adjust to new folder's location

   By goddi, August 6, 2023
   • 13 replies
   • 890 views
   • 
   • jt49
   • August 9, 2023

4. Error message

   By bagua7, May 11, 2014
   • 1 reply
   • 888 views
   • 
   • Igor
   • May 12, 2014

5. Experimental Four Part Slide Style

   By BarryH, May 31, 2016
   • 0 replies
   • 887 views
   • 
   • BarryH
   • May 31, 2016

6. Serif Affinity 2.0.3 won't open when set as the graphical editor with PTE11

   By Mike2003, January 9, 2023
   • 8 replies
   • 887 views
   • 
   • Igor
   • January 11, 2023

7. License Key not found [SOLVED]

   By owjoshots, February 2, 2023
   • 3 replies
   • 886 views
   • 
   • Igor
   • February 3, 2023

8. Styles in V9.0.2 - information missing [SOLVED]

   By goddi, March 3, 2017
   • 3 replies
   • 884 views
   • 
   • goddi
   • March 3, 2017

9. Tiff images not being loaded (V11.0 Pro)

   By goddi, January 18, 2023
   • 16 replies
   • 883 views
   • 
   • denisb
   • January 20, 2023

10. Caption in Options in Basic Album Theme [SOLVED]

    By Kalain, September 28, 2020
    • 2 replies
    • 881 views
    • 
    • Igor
    • October 12, 2020

11. PTE deleting original file... [SOLVED]

    By Almark, August 22, 2022
    • 1 reply
    • 881 views
    • 
    • Igor
    • August 24, 2022

12. macOS Somona beta 5 font problem [SOLVED]

    By Almark, August 21, 2023
    • 4 replies
    • 878 views
    • 
    • Igor
    • August 29, 2023

13. CREATE HD VIDEO FOR PC (PTE 9.0.5 BETA)

    By orizaba, March 20, 2017
    • 1 reply
    • 877 views
    • 
    • Igor
    • March 21, 2017

14. Image auto rotates 90 degrees in PTE [SOLVED]

    By tom95521, April 3, 2020
    • 3 replies
    • 877 views
    • 
    • Igor
    • April 3, 2020

15. Latest update 10.0.8 resets some preferences

    By mhwarner, March 20, 2020
    • 3 replies
    • 876 views
    • 
    • Igor
    • March 21, 2020

16. Slides won't sync on timeline [SOLVED]

    By snapcam, January 8, 2022
    • 9 replies
    • 875 views
    • 
    • snapcam
    • January 14, 2022

17. project1 is not a virus but AVG says it is

    By DEL57, May 8, 2015
    • 2 replies
    • 873 views
    • 
    • Igor
    • May 8, 2015

18. Error Message

    By davegee, March 23, 2017
    • 4 replies
    • 873 views
    • 
    • davegee
    • March 27, 2017

19. Solution for a problem with fonts in macOS 14 Sonoma

    By Igor, September 25, 2023
    • 1 reply
    • 873 views
    • 
    • Igor
    • September 27, 2023

20. PTE 10.5 data file

    By tom95521, April 8, 2021
    • 2 replies
    • 872 views
    • 
    • tom95521
    • April 9, 2021

21. ERROR [FIXED]

    By Ghulya, February 22, 2017   

    • haste makes waste
    • 1 reply
    • 871 views
    • 
    • Igor
    • February 22, 2017

22. VideoBuilder [SOLVED]

    By Nix Wadden, March 17, 2020
    • 1 reply
    • 862 views
    • 
    • Igor
    • March 18, 2020

23. Styles and Themes button [SOLVED]

    By sanpier, May 29, 2020
    • 3 replies
    • 862 views
    • 
    • Igor
    • May 29, 2020

24. Custom Slide Styles and Transitions Location Change [SOLVED]

    By Stuart175, June 21, 2021
    • 9 replies
    • 859 views
    • 
    • Igor
    • June 25, 2021

25. Sound distortion [SOLVED]

    By Steve Reeves, November 29, 2022
    • 14 replies
    • 859 views
    • 
    • Igor
    • December 7, 2022