Igor

Description of the problem: PicturesToExe, and executable shows don't work, error message appears. This problem occurs on laptops with dual NVIDIA graphics and updated version of Windows 10 (April 2018 update). PicturesToExe 8 and 9 are affected. Solution: Install the updated version of PicturesToExe 9.0.17 or install the updated previous version PicturesToExe 8.0.23 Alternate solutions If you need to run old versions or old executable shows on a laptop with NVIDIA graphics and Windows 10 (April 2018): A. Select a shortcut with PicturesToExe, or select an EXE file with a slideshow. Click right mouse button to show the context menu > Run with graphics processor > choose "Integrated graphics" (or Intel graphics). Intel video card will work correctly. B. Or connect an external monitor as a primary display to your laptop. PicturesToExe will work correctly. P.S. I bring our apologies for this unpleasant problem! We tend to think that there is a bug in NVIDIA drivers under updated Windows 10, because that error occurs when PicturesToExe tries to initilize graphical mode of DirectX. In the updated version we masked the error message to provide the correct work of PicturesToExe. Also I sent a report to NVIDIA with a description of this problem and we hope that it will be fixed in future updates. Discussion of this problem here

PicturesToExe 9.0.17 is available: Fixed critical problem with work of PicturesToExe and executable shows on laptops with dual NVIDIA graphics under Windows 10 (April 2018 Update). More details here Improved compatibility with video players for created MP4 video files. Fixed problem with wrongly created executable slideshow for Mac. This problem occurred only in Windows 10 if a file name of a project was very long. Fixed problem when Missing files window didn’t display missing icons (.ico). Fixed problem updating of buttons in custom windows.

Thanks for the confirmation. We found a solution to avoid this problem. We'll publish official versions of PicturesToExe 9.0.17 and PicturesToExe 8.0.23 on Monday. I also sent a report to NVIDIA about this problem with PicturesToExe 9. We hope that this problem will be fixed in the new drivers or update of Windows.

Please try the updated version 9.0.17 Beta: https://files.wnsoft.com/test/picturestoexe-setup.exe Does it fully solve this problem on laptops with NVIDIA dual graphics under Windows 10 (April 2018 Update) ? PTE 8.0.23 Beta: https://files.wnsoft.com/picturestoexe/previous-versions/picturestoexe-setup-8023.exe

Yes. We also hope that NVIDIA (or Microsoft) will fix this issue in the new drivers. I will work on it. Indeed it's a serious fault in the new drivers (or new Windows 10). I think that other software products can be affected, not only PTE. I don't observe this problem on the dedicated NVIDIA video card in a desktop computers and latest Windows 10. Only laptops with dual NVIDIA graphics are affected.

Thanks, Tomorrow we'll try our solution for PTE 9. And also we'll report to NVIDIA and Microsoft about this problem.

For some reason PicturesToExe can't initialize DirectX 3D mode on those laptops with NVIDIA dual graphics and latest update of Windows 10. System function fails. We're working to find a reason of this problem. Try to run the following two test EXE shows: https://files.wnsoft.com/test/test10.exe https://files.wnsoft.com/test/test9017.exe

More info here: https://docs.picturestoexe.com/en-us/9.0/slide-styles/create#add_a_text_comment_to_a_style

Please also make sure that drivers for your AMD card are updated to the latest version. If it doesn't help, try to temporarily disable antivirus software to check if it helps.

We reproduced this problem on our laptop with NVIDIA and latest Windows 10 update.

Elaine, If you purchased PicturesToExe 9 you can install and updated version 9.0.x, including the latest version 9.0.16. I highly recommend to reduce pixel size of your images before add to PicturesToExe. Because even 1 image 12000 x 9000 equals to 50 FullHD images (1920 x 1080). If your display is FullHD it not necessary to use ultra high resolution images for usual tasks.

Barry, I very apologize for this unpleasant problem! We recently had a similar problem for a customer who has Windows 7. Only re-installation of Windows 7 fixed that problem. I also sent you a personal message.

Barry, Select a single slide before you paste copied slides. This will tell PTE to insert copied slides at that position. If no slides are selected, or several slides are selected PTE always insert copied slides at the end.

Hi Elaine, Sorry for my late response! 1. What exact version of PicturesToExe you use? Check the About window, please. 2. What pixel size of these problemary images? Width and height.

Jeff, Yes, we consider this feature for audio (objects).

Thanks for checking. It seems that Geforce 720, 770 and 870 are affected. Currently we're trying to find laptops with these NVIDIA graphics to reproduce this problem and find find the solution. We couldn't reproduce this problem on laptops with older NVIDIA graphics (500 series).

Hi Jeff, Objects and animation editor (for a selected slide) accepts only images or video files. Audio files can be in the Project Options > Audio tab. Or in the main window in the Timeline view.

I apologize for this problem. We'll try to reproduce this situation with our laptop. 1. If you have this problem please let me know - model name of your laptop and name of NVIDIA video card. 2. Also please download and run the following test slideshows created in several last versions of PTE 9: https://files.wnsoft.com/test/pte9013.exe https://files.wnsoft.com/test/pte9014.exe https://files.wnsoft.com/test/pte9015.exe https://files.wnsoft.com/test/pte9016.exe Let me know about results.

Hi Nick, I apologize for this delay. Thanks for choosing of PicturesToExe 9! I sent your license key in a personal message through this forum. Please check spam folder in your mailbox for our email. I just re-sent again the email.

Hi, Please send a request to our support team: https://www.wnsoft.com/en/support/ Write details about your previous license (your email, or order id) to help is find your existing license key. Can you tell me how you tried to contact us by email? We don't use email address for technical support.

Do you like this improvement?

Dave, Thanks, this CT looks interesting. You can improve final animation by adding "Animation Speed: Smooth" for Rotation of 1st keyframe of Slide2 object. It will synchronize their animation, because you use Smooth speed for Pan parameter.

Dave, I thought that should be faster to click into a box and type "0"

Please rename the original video file and try to convert it again. Future version 10.0 will play smooth this video file without any additional optimizations. I just checked how it works.

Barry, What antivirus software you use on this computer? Try to disable it, just to check a work of EXE slideshows. 2. Press Win + R hotkey and type "dxdiag" then press Enter key. Click Save button and send me the exported file. It will contain a technical information about drivers and hardware of your computer (no personal information). Send me a link to the file in a personal message.