Igor

Gary, This problem might occur if you chosen a name for a file which already exists and locked (opened in a player). In future version we'll add a special warning for this case to help users understand about reason of this problem.

Hi, No worries, I'm glad that everything is OK now.

Hi, Please send me a personal message with more details. I couldn't find your request, probably you used another email address? Check also spam folder for our reply.

Hi Ron, I'm glad that it worked for you. I plan to check again parameters for 4K video encoding. It will take some time. Try to set "150" quality in Custom mode, it will increase visual quality (and file size).

Gary, Yes

Barry, We think about this.

Ron, Did you try to play iPhone 4K videos on your Samsung TV? I can send you sample files. Also try to use an option Video for mobile devices in the Publish menu of PTE and in Custom mode type 3840 x 2160 pixel resolution. Untick the "Hardware acceleration" option. Start the encoding. Let me know about results.

Tom, We added a fix for future update.

Hi, You can find here info how to remove file association: https://troubleshooter.xyz/wiki/how-to-remove-file-type-associations-in-windows-10/

Hi Paul, Good idea, thanks

Hi, We're working on Mac version. Right now we're rewriting OpenGL code to Metal graphics according Apple's recommendations. When we finish this work Beta version will be ready. Beta version will be available for all registered members on this forum.

Hi, We're working on Mac version. Right now we're rewriting OpenGL code to Metal graphics according Apple's recommendations. When we finish this work Beta version will be ready. Beta version will be available for all registered members on this forum.

Tom, Thanks, we'll fix it.

Ron, Good to hear that you found partial solution. If you have iPhone 8 or newer, try to play recorded 4K 60p video on your TV. I can send you test video files later.

Hi, Many thanks for your comments and wishes! All members of our team which you can see on this photo are working at WnSoft more than 10 years. Paul, Special thanks for your video!

Hi, It's already possible to enter manually larger value, 2048 x 2048 for example. Is it enough, or not?

Ron, 1. Try to set "Medium" quality instead of "High" quality. It will reduce bitrate of video. 2. Just an idea. Try another USB flash drive. Probably your current USB drive is slow? Connect fast USB 3.0 flash drive. 3. I attach a preset for Handbrake video converter. Import it to Hanbrake (main menu > Presets > Import from file) and use to convert 4K video from PTE 10. Then copy to your USB drive for 4K TV. 4K-PTE10.json

Ron, Did you try default settings? Choose a preset "3840 x 2160" from a dropdown list, High quality, 60p. Create a test show from still images. Then try with your real project.

Hi Paul, Thanks for your question. We didn't add a special Flip command because Rotate Y = 180 for an Image layer will make same effect. We're trying to keep the interface of PTE as simple as possible and avoid duplicating tools. Maybe it's less intuitive for beginners, but we thought that Flip command is not used too frequently. Rotate commands in the popup menu appeared 16 years ago for images without EXIF rotation tags and now kept for compatibility.

Hi Ron, I created several test 4K videos with different settings. Can you check them on your Samsung 4K TV? And let me know about results. https://files.wnsoft.com/test/video/4Kvid.zip

Hi, We wish you Happy New Year! Thanks for your support during many years. With best wishes, WnSoft, 1. Sergey (programmer) 2. Artem (programmer) 3. Ksenia (support team) 4. Igor (co-founder, programmer, designer) 5. Alena (support team) 6. Paul (executive director and programmer) 7. Aleksey (co-founder, programmer, designer)

Thanks for testing! Jill, I recommend to update PTE to latest version 10.0.5. It includes only bug-fixes and improves stability. You can always request me any original version, if necessary. Dave, please read me reply in your second topic.

Dave, Auto Update function checks for a new version every 3 days to reduce loading on WnSoft server. Manual checking will show available version instantly.

Hi, Does Auto Update work correctly now?

PTE AV Studio 10.0.5 is available Dowload: https://files.wnsoft.com/pteavstudio/pteavstudio-setup.exe Or use Auto Update feature: Main menu > Help > Check for Free Updates. Fixed problem with non-working Styles and Themes window for a project saved in old version (7.5 or earlier). Fixed visual defects (thin grey lines) in Flip 3D transition effect. Report Fixed problem with deleting last custom transition effect.